Network Engineer/Network Team Leader

Thomas Ren Associates; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A Managed Service Company in Surrey is seeking a Network Team Leader to manage the Second Line Engineering Team. Responsibilities include leading a team, providing hands-on support, and ensuring effective incident management. Candidates should have Cisco CCNP certification and strong skills in routing and switching technologies. Experience with security appliances and cloud networking is desirable.

Qualifications

• Strong proficiency in Cisco routing and switching technologies.
• Experience in service management (Incident, Problem, and Change Management).
• Understanding of cloud networking technologies is a plus.

Responsibilities

• Lead and manage a Second Line Engineering Team.
• Provide technical hands-on support.
• Act as the escalation point for technical issues.

Skills

Cisco routing and switching technologies

Team leadership

Fortinet security solutions

Palo Alto security solutions

Cloud networking (Azure)

Education

Cisco Certified Network Professional (CCNP)

Job description

A Network Team leader or aspiring Team Leader is required for this Managed Service Company based in Surrey.

You will be responsible for leading and managing a Second Line Engineering Team, while providing technical hands on support. You will act as the escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements.

Requirements

• Cisco Certified Network Professional (CCNP) certification as a minimum requirement, with strong proficiency in Cisco routing and switching technologies (Catalyst/Nexus Switches, Layer 2 and Layer 3 switching, VLAN segmentation, NAT, DNAC) and protocols (OSPF/EIGRP/BGP) as well as wireless (Meraki).
• Experience in Fortinet and Palo Alto security appliances and solutions highly desirable.
• Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset.
• Service management background (Incident, Problem and Change Management).
• Team leadership experience desirable.