Overview
Role Overview: The NetSuite Project Manager is responsible for leading end-to-end NetSuite ERP implementations and enhancement projects. This includes project planning, stakeholder management, scope control, risk mitigation, and ensuring successful delivery within budget and timeline constraints.
Responsibilities
- Project Leadership
- Lead and manage NetSuite implementation and enhancement projects.
- Develop and execute detailed project plans, schedules, and milestones.
- Facilitate project kick-offs, status meetings, and risk reviews.
- Stakeholder Engagement
- Act as the primary point of contact for clients and internal teams.
- Manage customer expectations and ensure high levels of satisfaction.
- Provide strategic consultation to executive stakeholders on NetSuite capabilities.
- Functional & Technical Oversight
- Conduct discovery sessions and prepare Business Requirement Documents (BRDs).
- Configure NetSuite modules and demonstrate solution walkthroughs.
- Collaborate with technical teams to guide custom development.
- Testing & Deployment
- Define test scenarios and support UAT and system integration testing.
- Coordinate Go Live activities and ensure smooth cutover.
- Create training materials and lead end-user training sessions.
- Post-Implementation Support
- Liaise with NetSuite Support and third-party vendors for issue resolution.
- Evaluate ROI and recommend future enhancements or upgrades.
Required Skills & Qualifications
- Experience
- 5+ years of project management experience, with at least 2 years in NetSuite ERP implementations.
- At least 10+ years of overall experience.
- Experience with business processes like O2C, P2P, R2R, Revenue Recognition, and Multi-book Accounting.
- Certifications (Preferred)
- NetSuite SuiteFoundation, ERP Consultant, Administrator.
- PMP or equivalent project management certification.
- Technical & Business Acumen
- Strong understanding of NetSuite modules and cloud ERP systems.
- Familiarity with Agile and hybrid project management methodologies.
- Ability to translate business requirements into technical solutions.
- Soft Skills
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects in a fast-paced environment.