NetSuite Business Analyst

Altum Consulting; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global consultancy is seeking an experienced NetSuite Business Analyst to support a crucial finance transformation program. This fully remote position demands expertise in customized NetSuite environments and a solid understanding of order-to-cash processes. Responsibilities include refining requirements, collaborating with finance teams, and leading the new global membership initiative. Ideal candidates will be calm under pressure, possess strong business analysis skills, and effectively manage documentation within a fast-paced dynamic setting.

Qualifications

• Proven experience in customised NetSuite environments.
• Strong understanding of Order-to-Cash and multi-currency processes.
• Excellent Business Analysis skills, including mapping and documentation.

Responsibilities

• Refine epics, user stories, and acceptance criteria.
• Lead requirements gathering and process mapping.
• Collaborate with technical teams to review workflows.

Skills

Customised NetSuite

Order-to-Cash understanding

Business Analysis fundamentals

JIRA and Confluence

Finance support

Calm under pressure

Job description

NetSuite Business Analyst

£500 - £550 per day (outside IR35)

6-month contract (6-month initial contract, strong extension potential)

Fully remote (UK or European time zone strongly preferred)

A global organisation is seeking an experienced NetSuite Business Analyst to support a major finance transformation programme. This role sits within a high-visibility finance product team, working across a heavily customised NetSuite environment with complex order-to-cash processes.

We're looking for someone who is calm under pressure, technically curious, and confident navigating a fast-paced environment with senior stakeholders.

The Role

You’ll be responsible for refining existing requirements, supporting Finance teams, and driving forward a new global membership initiative. This includes working closely with Product, Business Analysts, Architecture and QA teams to ensure solutions are properly understood, designed, tested, and transitioned into BAU.

You will bridge technical, finance and business teams, challenge assumptions, and keep delivery moving in a complex global setting.

What You’ll Do

• Refine epics, user stories and acceptance criteria for finance and membership workstreams
• Lead requirements gathering and AS-IS / TO-BE process mapping
• Work hands‑on with heavily customised NetSuite, especially order-to-cash, billing, revenue and multi-currency
• Collaborate with technical teams to review workflows, scripts, and ticket details
• Support QA, UAT cycles and delivery tracking
• Update JIRA tickets, documentation and Confluence pages consistently
• Drive clarity across Finance teams, providing documentation and training where needed
• Work effectively with a global team in a high-pressure, fast-moving environment

Key Deliverables (First 3‑6 Months)

• Ownership of the new membership initiative from refinement through to testing and go‑live
• Deep‑dive with Finance on roles, responsibilities and process refinement
• Stabilisation and optimisation of O2C processes in NetSuite
• Clear and consistent documentation across all assigned workstreams

Essential

• Proven experience in customised NetSuite environments (not just native)
• Strong understanding of Order‑to‑Cash, revenue, purchase orders & multi‑currency
• Excellent Business Analysis fundamentals: mapping, documentation, requirements, process analysis
• Ability to understand and question scripts, workflows, and system logic
• Strong JIRA / Confluence capability
• Experience supporting Finance or Accounting functions
• Calm, resilient personality – able to handle dynamic discussions and fast‑paced change

Nice to Have

• Experience with eCommerce platforms (Shopify, BigCommerce, etc)
• Global finance / ERP project experience