Neonatal Admin Assistant

Homerton University Hospital NHS Foundation Trust; City of Westminster; On-site; GBP 22,000 - 27,000; Full time

Job summary

A prominent healthcare organization is searching for a Neonatal Admin Assistant to support the Neonatal Team with administrative tasks. Candidates should hold a good standard of general education and have experience in administrative roles. Key responsibilities include providing clerical support, engaging with service users, and demonstrating flexibility in work schedules. The organization promotes continuous learning and development opportunities and offers a comprehensive induction program.

Qualifications

• Previous experience in an administrative, secretarial or supervisory role is preferred.
• Willingness to undergo additional training as needed.
• Flexibility to adjust working hours according to service demands.

Responsibilities

• Providing administrative and clerical support to the Neonatal Team.
• Interacting with service users in person, via email, and over the phone.
• Assisting with ward clerk duties as required.

Skills

Administrative support

Customer interaction

IT literacy

Education

General education standard

Job description

About the Role

An exciting opportunity has emerged for a dedicated and proactive individual to join the Neonatal Team as a Neonatal Admin Assistant at Homerton Healthcare. This is a non-clinical role and does not involve working with babies. As part of the Neonatal Admin Team, the successful candidate will be an active member of the multi-disciplinary team demonstrating a range of skills to meet the needs of the service by providing comprehensive administrative and clerical support to the nursing staff/clinical team, service users, and the public. This role is crucial for maintaining the smooth operation of the Neonatal Unit and contributing to a culture of continuous quality improvement. The ideal candidate will have a good standard of general education and previous experience in an administrative, secretarial or supervisory role and should be eager to participate in ongoing learning and development opportunities provided by the organisation. We offer a comprehensive induction programme, regular management supervision, and personal development reviews to support our staff.

Responsibilities

• Providing administrative and clerical support to the Neonatal Team; assisting with ward clerk duties as required.
• Interacting with service users and the public in person, via email, and over the telephone.
• Demonstrating flexibility by adjusting start times or working days to meet service demands.
• Maintaining proficient IT literacy skills and willingness to undergo additional training as needed.

About Homerton Healthcare NHS Foundation Trust

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.