Neighbourhood Response Manager

Clarion Housing Group; Bristol; On-site; GBP 44,000 - 53,000; Full time

Job summary

A leading housing organization is seeking a Neighbourhood Response Manager to oversee a regional team in the South West. The role focuses on ensuring high service standards in neighbourhoods and collaborating with internal teams and residents. A strong background in team management, housing legislation, and proven leadership skills is essential. This hybrid position is based in either Plymouth or Bristol, offering a salary between £44,412 to £52,197 per annum.

Qualifications

• Experience of team management and delivering results.
• Strong leadership skills with proven ability in influencing and negotiating.
• Extensive experience of housing management practice and housing legislation.

Responsibilities

• Manage a regional Neighbourhood Response Team ensuring high service standards.
• Liaise with departments to identify priorities for improvements.
• Collaborate with teams, residents and external partners.

Skills

Team management

Leadership

Negotiation

Influencing skills

Housing management practice

Job description

• Salary: £44,412 to £52,197 per annum
• Location: Plymouth or Bristol
• Hours: 36 per week
• Contract Type: Secondment/Fixed term contract until October 2026

We have an exciting opportunity for a Neighbourhood Response Manager to join the team in the South West of our North, Central and West region.

Managing a regional Neighbourhood Response Team, you'll be responsible for ensuring that Clarion neighbourhoods are places that residents want to live and that our neighbourhood and estate services are delivered to a high standard meeting the neighbourhood's needs. You'll liaise with other departments to identify and agree priorities for improvements; ensuring the team works collaboratively with other teams, residents groups and external partners.

With your experience of team management, you'll be an expert at motivating others and building relationships across the business. You'll be able to demonstrate strong leadership skills, with a proven ability in influencing and negotiating. You'll have a strong track record of delivering results along with extensive experience of housing management practice and housing legislation.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date: Monday 3rd November 2025 at midnight

Applicants must have the ability to travel across regions as required.

This is a hybrid role with a base location at our office in either Plymouth or Bristol. Candidates will be expected to work from home and the office, as well as travel across the local region.

This post is subject to Basic Criminal Record Check Clearance.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.