Neighbourhood Housing Response Officer (Hybrid)

Liquid; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A community-focused housing organization is seeking an experienced Neighbourhood Response Officer to manage a local patch, focusing on creating safe and supportive neighbourhoods. You'll tackle anti-social behaviour, conduct estate inspections, and work directly with residents to ensure tenancy sustainment. The role is hybrid and requires good communication skills and a practical approach to problem-solving. A full driving license and flexibility for some evening and weekend work are necessary.

Qualifications

• Experience working in housing management or neighbourhood services.
• Ability to deal confidently with residents in difficult situations.
• Practical and solutions-focused mindset.

Responsibilities

• Manage a geographical patch and deliver neighbourhood plans.
• Conduct regular estate and fire safety inspections.
• Liaise with police and local authorities.

Skills

Experience in housing management

Strong communication skills

Relationship-building skills

Solutions-focused approach

Resilience in challenging situations

Job description

A community-focused housing organization is seeking an experienced Neighbourhood Response Officer to manage a local patch, focusing on creating safe and supportive neighbourhoods. You'll tackle anti-social behaviour, conduct estate inspections, and work directly with residents to ensure tenancy sustainment. The role is hybrid and requires good communication skills and a practical approach to problem-solving. A full driving license and flexibility for some evening and weekend work are necessary.