NEET Caseworker

Hillingdon Council; Uxbridge; On-site; GBP 28,000 - 35,000; Full time

Job summary

A local government authority based in Uxbridge is seeking a dedicated NEET Caseworker to provide support for young people not in education, employment, or training. In this pivotal role, you will work to help youths aged 16-25 overcome barriers, develop action plans, and establish connections with educational and employment opportunities. The successful candidate will demonstrate strong communication skills and a commitment to safeguarding while contributing to the council's mission of improving life chances for young people.

Benefits

Flexible Working Hours

Generous Holiday Entitlement

Discounts at Leisure Centres

Cycle to Work Scheme

Mental Health Support Services

Travel Support Programs

Qualifications

• Experience in an advisory or mentoring capacity working with young people.
• Knowledge of education, training, and employment pathways.
• Ability to manage data accurately and meet reporting deadlines.
• Excellent communication and interpersonal skills to engage and motivate.

Responsibilities

• Provide one-to-one support to NEET young people aged 16-25.
• Maintain accurate records for statutory reporting.
• Develop individual action plans for education or employment.
• Monitor and track participation data.
• Build relationships with schools and employers.
• Offer advice on career options.

Skills

Experience working with young people

Knowledge of education pathways

Organisational skills

Communication skills

Commitment to safeguarding

Job description

About the role

We are looking for a committed, proactive and detail-oriented NEET Caseworker to join our team within Children’s Services. This role is crucial in supporting young people who are Not in Education, Employment, or Training (NEET), helping them overcome barriers and achieve positive outcomes. You will provide tailored advice and interventions while ensuring accurate tracking and reporting to meet statutory requirements and local performance targets.

Key Responsibilities

• Provide one-to-one support to young people aged 16–18 (and up to 25 for those with SEND) who are NEET or at risk of becoming NEET.
• Maintain accurate records and contribute to statutory reporting requirements, including the September Guarantee and Activity Survey.
• Develop individual action plans and monitor progress towards education, training, or employment.
• Track participation data and ensure timely updates to management systems to support performance monitoring.
• Build strong relationships with schools, colleges, training providers, and employers to identify opportunities for young people.
• Offer advice on careers, training, and personal development, ensuring young people are aware of available options.
• Support local strategies aimed at reducing NEET figures and improving participation.

About You

• Experience working with young people in an advisory, mentoring, or support capacity.
• Knowledge of education, training, and employment pathways for young people.
• Strong organisational skills with the ability to manage data accurately and meet reporting deadlines.
• Excellent communication and interpersonal skills, with the ability to engage and motivate.
• Commitment to safeguarding and promoting the welfare of young people.

Why Join Us?

• Make a real difference in the lives of young people.
• Work in a supportive team environment with opportunities for professional development.
• Be part of a service dedicated to inclusion and improving life chances.

About us

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Here’s a comprehensive overview of the fantastic benefits we provide:

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.

Equity, Diversity and Inclusion Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.

The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:

• Enhanced DBS Check
• 5 years of Referencing

Please note:

Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.