National Operational Improvement Manager

Capital Stock Lending; Dunstable; Hybrid; GBP 65,000 - 70,000; Full time

Job summary

A nationwide operations firm in the UK seeks an Operational Improvement Manager to drive change and operational excellence. You will lead initiatives to standardise processes, optimise routes, and ensure compliance with legal standards. The ideal candidate is results-driven and possesses strong analytical skills. This role offers a salary of £65k - £70k per year along with a hybrid working model and numerous benefits, including 33 days holiday and progression opportunities.

Benefits

33 days holiday per year

Life Assurance

Employee Assistance Programme

Pension scheme

Cycle to Work scheme

Progression opportunities

Qualifications

• Experience of managing large-scale improvement initiatives.
• Comfortable making decisions in high-risk environments.
• Knowledge of technology solutions in logistics or cash-in-transit operations.

Responsibilities

• Lead national strategies to boost operational excellence and efficiency.
• Standardise processes and optimise routes for better service.
• Ensure compliance with legal and industry standards.

Skills

Analytical thinking

Process improvement

Project management

Technology integration

Education

Lean Six Sigma or Project Management qualification

Tools

Tracking systems

Telematics

Job description

Overview

Do you thrive on improving performance and turning big ideas into measurable results? Are you excited by the chance to shape the future of a nationwide operation? Loomis UK is transforming how we manage day-to-day operations. We are seeking an Operational Improvement Manager to help drive change and innovation within Loomis UK.

Pay: £65k - £70k per annum (depending on experience), plus car allowance

Hours: 40 hours per week

Location: Hybrid remote (National)

About the company

Loomis UK has a strong national presence and is part of the Loomis Group, a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role

As our Operational Improvement Manager, you will lead national strategies to boost operational excellence, efficiency and profitability. You will standardise processes, optimise routes, improve fleet utilisation and strengthen manpower planning. A key part of the role is championing innovative technology such as tracking systems, telematics and digital scheduling to enhance service quality and efficiency.

You will also take responsibility for ensuring full compliance with legal, regulatory and industry standards governing cash-in-transit operations. Working closely with our security teams, you will develop and refine risk-mitigation strategies and incident response procedures. By analysing key performance data including service reliability, security incidents, operating costs, turnaround times and customer satisfaction you will provide clear insights that inform decision-making and shape future improvements. You will lead national improvement projects from planning through to successful execution and act as the link between executive leadership and operational teams. In addition, you will provide coaching and change management support to staff affected by new processes, helping to create a culture of continuous improvement.

About you

You're someone who thrives on making things better. Whether it’s streamlining a process, introducing a smarter way of working or bringing people together to tackle complex challenges, you’re motivated by real, measurable improvements. You combine sharp analytical thinking with the confidence to influence others and the resilience to see projects through from start to finish.

With experience of managing large-scale improvement initiatives, you are organised, results-driven and comfortable making decisions in high-risk environments. Technology doesn't faze you; you see it as essential to smarter operations and can quickly spot how new tools can transform the way we work. You’re just as confident digging into data as you are getting out on site, and you know how to translate numbers into action. A Lean Six Sigma or Project Management qualification, along with knowledge of technology solutions in logistics or cash-in-transit operations, would be an advantage.

The values of our organisation — People, Service, Integrity — are fundamental to shaping our culture and the way we manage our business.

Security criteria

• You must be able to pass criminal record, personal credit and ID checks
• You must have verifiable 5-year employment/unemployment/educational history

We offer

• 33 days holiday per year (including bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards over 3000 discounts for everyday life
• Pension scheme
• Cycle to Work scheme
• Progression opportunities

If you are passionate about driving change and operational excellence and want to join an organisation where you can grow and develop your career, then apply today with your CV including a full job history.

We look forward to receiving your application.

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