NARS Makeup Artist - Westfield Stratford London (15 Hours)

SHISEIDO; London; On-site; Part time

Job summary

A leading cosmetics company is looking for a NARS Makeup Artist at their boutique in Westfield Stratford London. You will provide exceptional customer service through personalized makeup artistry, ensure customers connect with the NARS brand, and help them use makeup to express their individuality. The role offers a permanent contract of 15 hours per week with competitive pay and benefits.

Benefits

30 days holiday, increasing with service

Generous discretionary commission scheme

Contributory pension scheme - 5% employer contribution

Generous product allocation & discount

Enhanced parental allowance

Life Assurance up to x2 your salary

Employee referral bonuses

Access to Retail Trust

Annual performance and development reviews

Qualifications

• Demonstrable retail makeup artistry experience.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Use artistry skills to enhance customer experience.
• Engage customers through brand history and product expertise.
• Create strong connections with customers using NARS techniques.

Skills

Retail makeup artistry experience

Excellent communication

Customer service skills

Self-motivated

Team collaboration

Job description

Overview

ABOUT SHISEIDO

Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is among the top 5 leading cosmetics companies in the world. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido creates high-quality, safe and innovative cosmetics and develops brands deeply loved by people worldwide, in line with our mission: Beauty Innovations for a Better World. Shiseido UK & Ireland plays a central role in the EMEA region, leading the digital acceleration agenda and reinvention of its retail footprint.

To deliver our growth and profitability ambitions, we follow four strategic streams: 1) Leverage our unique portfolio of Beauty brands across all 3 categories; 2) Stay agile and capture new retail opportunities; 3) Customer-driven decisions; 4) Create a great place to work in Beauty.

Our first strength is Make-up, led by NARS, the No. 8 brand in the UK market with incredible global success. Skincare is a key priority for expansion in the UK & Ireland, with the launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio in 2021, bringing its unique tone of voice and formulations. In 2023 we plan to launch ULE, a newly created Skincare brand with sustainability credentials, and to expand Gallinée, our 2022 acquisition focused on the skin microbiome. We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire and Serge Lutens. We serve high-street retailers, department stores, drugstores & chains, as well as online pure players and specialty stores. We also operate 4 boutiques and 3 direct e-commerce websites.

Mission - NARS

NARS inspires self-expression, creativity and artistry, bringing high-fashion, high-style and forward thinking to beauty. As a Makeup Artist you will bring this vision to our customers on counter. Your passion for artistry and service, along with personality, is key – we are looking for someone who is creative and able to ensure that each customer has an engaging and individual experience. As part of the Shiseido Group, you will receive innovative and artistry-led training, a generous discount on our products, and the chance to be part of a fast-growing brand within a network of brands where developing our people is at the heart of the business.

Position

Position Reference Number: 15928

NARS Makeup Artist

Reports to: Area Sales & Education Manager NARS

Job Location: NARS Boutique, Westfield Stratford London

Contract type: Permanent Contract, 15 hours per week over 2 days

Hourly rate: £14.10

Main Responsibilities

Through one-to-one sessions and events, you will use your artistry skills and product expertise to ensure that each customer leaves with a bag full of luxurious makeup and the confidence to use NARS techniques to express their own personal vision of beauty. By learning our customer engagement approach you will create strong connections with customers through the brand history and high-performance formulas, thereby securing brand loyalty to NARS and to you as an Artist. We provide tools and training to help you express your creativity and perform to your targets.

Benefits

The benefits you will love:

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme - 5% employer contribution
• Generous product allocation & discount
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews

Culture & Equality

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to equal employment opportunities and inclusive hiring practices. If you need support or adjustments during your application, please get in touch. We guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to under the disability confident scheme.

Profile

Demonstrable retail makeup artistry experience; Excellent communication and customer service; Ability to work independently and as part of a team; Self-motivated and results driven; Alignment with the group’s "Trust8" principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.

Notes: This description summarizes the role and responsibilities for the NARS Makeup Artist position and includes standard benefits and equal opportunity statements. No other changes to content were made beyond formatting for clarity.