Museum Front Desk & Visitor Experience — Flexible Hours

JobStart Scheme; Ballycultra; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading cultural institution in Northern Ireland is seeking a Front of House Assistant to provide exemplary visitor services at the museum. The role involves welcoming guests, operating ticket sales, and maintaining shop standards. Ideal candidates will have experience in customer service and teamwork. Flexible working hours available, including weekends. This is a temporary position offering competitive hourly rates.

Qualifications

• Experience of working within a team and as an individual.
• Experience of utilizing a computerised visitor admissions or retail till system.
• Experience of working within a museum or visitor attraction.

Responsibilities

• Provide a front line welcome and information service.
• Work as part of a team or individually as required.
• Promote National Museums NI venues and membership scheme.
• Support the efficient running of the shop.
• Process museum admission and activity bookings.

Skills

Teamwork

Customer service

Computerised till system

Foreign languages

Job description

A leading cultural institution in Northern Ireland is seeking a Front of House Assistant to provide exemplary visitor services at the museum. The role involves welcoming guests, operating ticket sales, and maintaining shop standards. Ideal candidates will have experience in customer service and teamwork. Flexible working hours available, including weekends. This is a temporary position offering competitive hourly rates.