Museum Assistant

Denny Abbey & The Farmland Museum; March; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local historical museum in March is looking for a Museum Assistant for the 2026 season. The role involves welcoming visitors, managing admissions, and providing administrative support. Responsibilities include assisting with event organization and maintaining cleanliness. Applicants should have strong customer service skills and a keen interest in history. This part-time position offers 15 hours per week with potential additional hours during busy periods. Salary is £12.71 per hour with various benefits.

Benefits

Holiday pay at 12.07%

Discount in the museum shop and café

Free parking on site

Free admission to the museum for family members

Qualifications

• Ability to work unsupervised to a high standard.
• Willingness to pitch in and get things done.

Responsibilities

• Welcome visitors and process admissions.
• Provide information to visitors and answer questions.
• Open and lock museum buildings daily.
• Process payments and manage the till.
• Support the café team during busy times.
• Assist in organizing events and group visits.
• Maintain cleanliness of public areas.

Skills

Customer service experience

Interest in history and heritage

IT skills

Literacy skills

Numeracy skills

Flexible approach to work

Friendly and approachable

Job description

Denny Abbey and The Farmland Museum is seeking a Museum Assistant to join the team for the 2026 season. The postholder will act as the first point of contact to welcome visitors to the museum, provide administrative support with the general running of the museum and occasionally take on some duty manager responsibilities.

Working mainly in the museum admissions kiosk and shop, the Museum Assistant will be a key part of our small museum staff team, helping with the day-to-day operation of the museum, delivering events and providing exceptional customer service to all our visitors.

Hours:

15 hours per week minimum.

Contract length:

This is a temporary role until 1 November 2026.

Usually Saturday and Sunday, with additional hours potentially available on bank holiday and in school holidays.

The Museum is open to the public every Thursday to Sunday and Bank Holiday Monday from 10am to 4pm between March and October. Every Wednesday is volunteer day.

Location:

Denny Abbey and The Farmland Museum, Ely Road, Waterbeach, Cambridgeshire, CB25 9PQ

Salary:

£12.71 per hour

Benefits:

• Holiday pay at 12.07% (equivalent to 5.6 weeks’ paid annual leave per year).
• Discount in the museum shop and café
• Free parking on site
• Free admission to the museum for family members

Responsible to:

Museum Manager

Responsibilities of the role:

• Welcome visitors, sell tickets and process admissions.
• Provide information on Denny Abbey and The Farmland Museum, answering visitor questions and queries.
• Open and lock museum buildings at the start and end of each day.
• Process payments and cash up the till.
• Sell gift shop products, maintain stock levels and display merchandise.
• Support the café team at busy times.
• Provide support with the organisation of events, group visits, site hire and room bookings.
• General housekeeping duties to ensure the public areas of the site are safe and clean.
• Occasionally supervise volunteers.
• Liaise with contractors and museum stakeholders, including English Heritage and Museum Trustees.
• Other general administrative duties as required for example entering data.
• Contributing to the museum’s social media feed, depending on experience.

Person Specification:

Essential knowledge and experience

• Customer service experience.
• Interest in history and heritage.

Abilities and aptitudes

• A flexible approach to work, with a can-do attitude and willingness to ‘pitch in’ and get things done.
• Ability to work unsupervised to a high standard.
• Literacy and numeracy skills.
• IT skills.
• Friendly and approachable.

Desirable knowledge and experience

• Experience of working in a museum.
• Experience of working with volunteers.
• Experience of creating and uploading social media posts.
• Experience of working in a café, including barista training.

Additional information:

• The museum is best accessed by car with very limited public transport connections. Applicants should consider how they will access the museum.

How to Apply

To apply, please send a CV and cover letter outlining your suitability for the role and how you meet the person specification to [e-mail].

If you have any questions or would like an informal discussion about the role, please contact [e-mail]. We hope to appoint as soon as possible, so applications are welcome immediately. This role will remain open until we have appointed.