Multi-Skilled Technician & Joiner

The Guinness Partnership; Dorchester; On-site; GBP 37,000; Full time

Job summary

A leading housing organization in the Dorchester area is seeking a committed full-time Multi-Skilled Joiner. The successful candidate will be responsible for delivering responsive repairs and ensuring excellent customer service. This role offers a competitive salary of £36,838, a range of benefits including 27 days holiday and a company vehicle. Candidates must have NVQ Level 3 trade qualifications, excellent multi-trade skills, and a full UK driving license.

Benefits

27 Days Holiday + Bank Holidays + option to buy Extra Holidays

Company vehicle and fuel card

Healthcare Cashback Plan

Pension Contributions – up to 9%

Employee Assistance Programme

Discounts on shopping and leisure

Qualifications

• Demonstrable competence within primary trade and various multi-trade skills.
• Experience in a customer-focused environment, ideally in social housing.
• Ability to work methodically and accurately record information.

Responsibilities

• Support delivery of responsive repairs in a timely manner.
• Deliver exceptional customer service during all interactions.

Skills

Competence in primary trade and multi-trade skills

Customer service experience

Organisational skills

Ability to work with minimal supervision

Ability to carry out physical tasks safely

Education

NVQ Level 3 (City & Guilds) Trade Qualification or equivalent

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking for a Multi-Skilled Joiner to join our team covering the Poundbury, Dorchester and surrounding areas to support with the delivery of responsive repairs which will include general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible.

This is a full time, permanent vacancy, working 39 hours per week, Monday to Friday. 8:00am - 4:30pm, Monday - Thursday & 8:00am - 3:30pm on a Friday. There is a requirement to cover out-of-hours callout on a rota basis which offers an additional payment.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live in the Dorchester area to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.

Key essential requirements of the role

• You must be able to demonstrable competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
• Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service
• Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
• Ability to work with minimal supervision, demonstrating organisational and time management skills.
• Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
• Ability to operate safely, considering any environmental circumstances and possible risks.

Essential Qualifications

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.

Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £36,838.
• 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
• Company vehicle and fuel card for business use.
• Out of hours call out rota.
• Healthcare Cashback Plan.
• Pension Contributions – up to 9% matching contributions.
• 3 x Life Assurance.
• Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.