Multi Skilled Technician

LiveWest Homes Ltd; Tavistock; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused housing provider is seeking a Multi-Skilled Technician to deliver high-quality repairs and maintenance across various sites in the Tavistock area. This mobile role offers variety and the chance to make a real difference in communities, primarily focused on carpentry but expanding to other trades. The ideal candidate will have experience in fault diagnosis, health and safety knowledge, and exceptional customer service skills. Generous benefits and a supportive work environment are offered.

Benefits

Uniform and PPE supplied

Generous annual leave starting at 26 days

Up to 9% employer pension contributions

Health care cash plan

Discounted gym memberships

Learning and development opportunities

Policies for work-life balance

Mental health support

Up to four paid volunteering days

Qualifications

• Post-qualification experience and ability to diagnose and repair basic building faults.
• A full, UK, manual driving licence is required.
• Desirable: Experience working in customers' homes, asbestos awareness, and unvented systems.

Responsibilities

• Diagnose and repair basic building faults in line with best practices.
• Ensure compliance with Health and Safety policies.
• Provide excellent customer service and act as an ambassador in customers' homes.

Skills

Fault diagnosis

Customer service

Communication skills

Health and safety knowledge

Education

Recognised apprenticeship or qualification in a core trade

Tools

Mobile devices for job management

Job description

Are you a hands‑on professional with a passion for delivering high‑quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi‑Skilled Technician. You'll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in Carpentry and be based within 30 minutes of Tavistock.

Deliver high‑quality fault fixing and maintenance services across multiple sites, diagnosing and repairing basic building faults in line with best practices and service standards.

Responsibilities

• Diagnose and repair basic building faults in line with best practices and service standards.
• Ensure compliance with all Health and Safety policies, including fleet safety.
• Provide excellent customer service and act as a LiveWest ambassador in customers' homes.
• Work towards achieving first‑time fixes to enhance customer satisfaction.
• Use mobile technology to manage job orders and updates efficiently.
• Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
• Support the delivery of responsive repairs and maintenance across LiveWest properties.

Qualifications

A recognised apprenticeship or qualification in a core trade.

• Post‑qualification experience and the ability to diagnose and repair basic building faults.
• Proficiency in using mobile devices for job management.
• A good understanding of Health and Safety procedures.
• A customer‑focused mindset with strong communication and organisational skills.
• A full, UK, manual driving licence.
• Desirable: Experience working in customers' homes and knowledge of responsive maintenance.
• Desirable: Asbestos HSG210 awareness and experience with unvented systems.

Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

Why Should I Apply?

Be part of a supportive, values‑driven organisation committed to customer care and community impact. Enjoy a varied and mobile role with autonomy and responsibility. Access ongoing training and development to grow your skills. Work in a collaborative environment where your contribution is valued. Benefit from a strong safety culture and a team that delivers together.

Benefits

• Full Kit: Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

Inclusion at LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.