Multi Skilled Technician

Mitie Cleaning & Hygiene Services; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the United Kingdom seeks a Multi Skilled Technician to provide facilities support services, including maintenance and repair tasks. The ideal candidate will have experience in building maintenance, understand health and safety regulations, and deliver exceptional customer service. This role involves scheduled maintenance and flexibility in working hours, with a commitment to fostering a safe working environment.

Benefits

Virtual GP service

Flexible lifestyle benefits platform

Critical illness insurance

Enhanced pension contributions

MiDeals discounts

Qualifications

• Experience of building maintenance.
• Good understanding of health and safety requirements within a building environment.
• Ability to record work accurately on worksheets and computer-based systems.

Responsibilities

• Carry out planned maintenance tasks as scheduled.
• Provide first line response to reactive repairs.
• Maintain accurate documentation of all assigned work orders.

Skills

Building maintenance

Health and safety understanding

Customer service

Flexible working

Job description

Overview

Better places, thriving communities.

Job Overview

This is a static role based in Newcastle. We are looking for motivated and enthusiastic tradespeople to join our growing engineering family. Our Multi Skilled Technicians provide delivery of facilities support services across our client site. The role will be responsible for carrying out a range of general / fabric maintenance and business support tasks. They will report to one of the Regional contract managers in the delivery of reactive, planned and ad hoc maintenance tasks. Suitable training and up-skilling may be given, as required, to achieve competency and the ability to perform the responsibilities below. Working hours – core hours are 08:00 to 17:00, with some flexibility depending on individual circumstances.

Main Duties

• Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little-used outlets / water temperature recording, emergency lighting tests, etc.).
• Monthly utilities meter readings.
• First line response to reactive repairs.
• Re-lamping of defective luminaries.
• Minor building fabric repairs.
• Minor decorating tasks.
• Minor plumbing repairs.
• General office cleaning as scheduled for remote sites (by exception).
• Maintain accurate documentation of all assigned work orders.
• Comply fully with Health, Safety & Environmental policies.
• Completion of documentation as required, including RAMS and adherence to all associated permits.
• Participation in standby rota for emergency calls, outside normal working hours.
• Flexibility in work hours to provide cover if required for holidays and sickness absence.
• Assist all trades within the team and, through the correct training, be able to complete tasks away from core skills.
• Provide excellent customer service to building occupants, ensuring they are aware of work order progress in a timely manner.
• Proactively walk the floors, reporting any maintenance or HSE issues to the helpdesk and appropriate manager.

Health & Safety

• Follow Group and company policies and procedures, at all times.
• Report any deficiencies in systems of work or equipment that may result in failure of service delivery, or risk to health and safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report issues or training needs to your Line Manager and/or via divisional incident reporting system.
• Take personal responsibility for Health & Safety matters.

What We Are Looking For

• Experience of building maintenance.
• Good understanding of health and safety requirements within a building environment.
• Proactive approach to maintenance and building management.
• Confident, driven and pro-active.
• Able to do the job right and do it right first time, within a pre-determined timescale.
• Willingness to undertake further training.
• Ability to provide a schedule of works for identified additional/remedial works.
• Writing and following risk and method statements as required on a daily basis.
• Provide excellent customer service to building occupants, ensuring they are kept informed of progress.
• Good knowledge of building statutory compliance.
• Must hold a full UK driver’s license.
• Ability to record work accurately on worksheets and computer-based systems.
• Good communication skills and the ability to work within a team.
• Experience of working within a customer-focused environment.
• Flexible approach to work and working hours (subject to the EU Working Time Directive).
• Presentable in a clean and tidy manner to represent the company, using issued uniform and PPE.
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments.
• HSE management in accordance with our Quality Management System and all legal and statutory requirements.

Our market-leading offering provides benefits that suit your lifestyle. We offer a virtual GP service, access to Salary Finance for earned wage access, and a flexible lifestyle benefits platform called Choices. Options include extra holiday, critical illness insurance, dental treatment, and technology purchases. We also offer MiDeals discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan.

We award Mitie Stars as recognition for hard work, with monthly cash prizes and a potential £10,000 year-end prize. We provide diverse training and development opportunities and are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please email Shivam Sharma at [e-mail].

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving a range of clients including banking, government, hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

How to apply: Apply Now

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