MSP IT-Support Technician. Chorley & Salford

GK Recruitment; Sefton; On-site; GBP 24,000 - 28,000; Full time

Job summary

A UK-based recruitment agency is seeking an IT Support Technician to join a friendly, fast-paced team. You’ll be the go-to for IT support, troubleshooting issues with Windows, Office 365, and servers. This role offers a salary of £24,000 – £28,000 and numerous benefits, including private healthcare, holidays, and career progression opportunities. If you value support for your career growth in a fun atmosphere, we'd love to hear from you.

Benefits

24 days Annual leave + Bank Holidays

Private Healthcare after 3 months

EV Car Salary Sacrifice Scheme After 6 months

Free Food once a month

Gold Coin Reward Scheme

Work socials & events

Training paid for by the company

Qualifications

• Minimum 2 years’ IT support experience.
• Knowledge of Office 365 and Windows troubleshooting.
• Understanding of servers including DHCP, DNS, and Group Policy.

Responsibilities

• Be the first point of contact for IT support requests.
• Troubleshoot and support various IT systems.
• Carry out regular IT checks to maintain smooth operations.

Skills

IT support experience

Office 365 knowledge

Problem-solving skills

Communication skills

Time management skills

Tools

Intune

Windows 10 & 11

DHCP

DNS

VPN

Routers

Switches

Job description

Description

Are you passionate about tech and love solving problems?

Do you want to work somewhere that values your career growth and knows how to have fun along the way?

We’re hiring for an IT Support Technician to join our friendly, fast-paced team. You’ll be the go‑to person for supporting IT systems and keeping things running smoothly for our customers – from troubleshooting Windows and networks, to getting hands‑on with Office 365, Intune, servers, and more.

This is your chance to build your IT career in a company that invests in you, rewards hard work and keeps things social.

£24,000 – £28,000 | Mon–Fri, 8am–4pm | Chorley & Salford

What You’ll Do

• Be the first point of contact for IT support requests (tickets, phone, email).

Troubleshoot and support :

• Office 365 Admin Portal
• Intune policies & device management
• Routers, switches & printers
• Server items – DHCP, DNS & Group Policy
• Windows 10 & 11 OS
• VPN connectivity issues
• Keep users updated and deliver great customer service.
• Proactively suggest ways to reduce recurring issues.
• Work closely with 3rd party providers when needed.
• Carry out regular IT checks to keep systems running smoothly.

What’s in it for you?

• Salary : £24,000 – £28,000 (depending on experience)
• Holidays : 24 days Annual leave + Bank Holidays
• Private Healthcare after 3 months
• EV Car Salary Sacrifice Scheme After 6 months
• Free Food – Last Thursday Every Month in Manchester
• Gold Coin Reward Scheme – Spin the wheel for prizes (Amazon vouchers, extra days off, discounts & more!)
• Work socials & events (3–4 per year) + an all‑expenses paid Christmas party
• Training paid for by the company (relevant to your role)
• Career progression opportunities

What We’re Looking For

• Minimum 2 years’ IT support experience
• Knowledge of Office 365, Intune, and Windows troubleshooting.
• Understanding of servers (DHCP, DNS, Group Policy).
• Familiarity with VPNs, routers, switches & general IT kit.
• Strong communication, problem-solving, and time management skills.

If you’re looking for more than just a “job” – somewhere you’ll be valued, rewarded, and given the chance to grow – we’d love to hear from you.