Motor Claims Manager (Home-Based)

Aston Charles Ltd; Birmingham; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading Insurtech company is seeking a strong leader for their Motor claims team. This role involves overseeing complex claims, ensuring compliance, and fostering a high-performing culture. The position is home-based, offering all necessary tools, including a top-of-the-range Apple MacBook, and is supported by a friendly team environment. Candidates should possess excellent technical expertise and problem-solving skills.

Qualifications

• Strong leadership skills to manage Team Leaders and Motor Adjusters.
• Excellent problem-solving abilities in complex Motor claims.
• Capability to build and maintain a collaborative culture.

Responsibilities

• Lead the team handling complex Motor claims.
• Ensure compliance and efficiency in claims processing.
• Implement best practices for claims handling.

Skills

Leadership

Technical expertise in claims handling

Problem-solving skills

Job description

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the‑art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long‑term agreements in place with some of the best‑known MGA’s on the planet.

Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We’re looking for a strong people leader with excellent technical expertise, problem‑solving skills, and the ability to build a collaborative, high‑performing culture.

This is a 100% home‑based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, pattern...