Mortgage Support & Compliance Specialist

Aimee Willow Connex Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services company is looking for a Mortgage Administrator to enhance customer experience by providing excellent service and managing customer inquiries. The role involves supporting Advisors, processing information, and ensuring compliance with industry standards. Effective communication and organization skills are vital, along with a 'can do' attitude and a desire to exceed targets. Candidates may benefit from having a CeMAP qualification and a strong understanding of the Financial Services industry.

Qualifications

• Must have a 'can do' attitude with proven ability to achieve and exceed targets.
• Ability to handle and process large quantities of information efficiently.
• Understanding of the Financial Services industry and FCA requirements.

Responsibilities

• Support Mortgage and Protection Advisors in producing client reports.
• Assist in researching appropriate products and solutions.
• Manage cases to completion for Advisors.

Skills

Excellent customer service

Attention to detail

Strong communication skills

Organizational skills

Education

Desirable CeMAP

Job description

A financial services company is looking for a Mortgage Administrator to enhance customer experience by providing excellent service and managing customer inquiries. The role involves supporting Advisors, processing information, and ensuring compliance with industry standards. Effective communication and organization skills are vital, along with a 'can do' attitude and a desire to exceed targets. Candidates may benefit from having a CeMAP qualification and a strong understanding of the Financial Services industry.