Modern Apprentice - Resilient Communities - SBO09366

Scottish Borders Council; Galashiels; On-site; GBP 24,000; Full time

Job summary

A local government agency in Galashiels is seeking a Modern Apprentice to provide business support within the Social Work team. This opportunity involves learning while working and offers a pathway to a Business & Administration qualification. Responsibilities include answering calls, managing communications, and assisting with various administrative tasks. Applicants must be aged 16-24 at the start of the apprenticeship.

Responsibilities

• Provide business support to a team of Social Work professionals.
• Answer telephone calls and manage team mailboxes.
• Type and distribute letters and minutes.

Skills

Telephone Answering

Letter typing

Minute taking

Use of SBC applications

Scanning and filing

Education

A good standard of general education

Tools

Microsoft packages

Business World

Mosaic

One Drive

Job description

Job Details

Grade: SLGLW1

Hours: 35 hours per week

Hourly Rate: £13.06 per hour

Salary: £23834.47 per annum

Contract Duration: Temporary until 28th February 2027

In accordance with Government Guidelines, you will need to be aged 16-24 (at the point of starting the Apprenticeship) to qualify for this position.

Role Purpose

An exciting opportunity has arisen to join Scottish Borders Council as a Modern Apprentice providing business support to a team of Social Work professionals in the Public Protection Unit, Galashiels

Modern Apprenticeships provide an opportunity to learn while you work and offer an entry point into the employment market. As part of the apprenticeship you will be required to engage with a training provider to obtain the desired qualification of Business & Administration SCQF Level 6. Please note that you must be 16 at the start of the apprenticeship

As a Modern Apprentice within the Public Protection Unit, your duties will include:

• Telephone Answering
• Letter typing and distribution
• Minute taking and distribution
• Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
• Processing Police Concern Forms
• Scanning and filing
• Being first point of telephone/email contact to the public and Professionals
• Monitoring of Team mailboxes
• Completing Mosaic Incoming Work

Essential

A good standard of general education

Informal Enquiries

Informal enquiries may be made to Shona Gray by telephone on 01835 824000 ext 8014 or by email at [e-mail]

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.