Mobile Vehicle Mechanic — Home‑Start, 4‑Day Week, Overtime

Direct Line Group; Northolt, Ruislip, Uxbridge, City Of London; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A leading insurance provider in England is seeking a skilled roadside assistance technician to provide vehicle support. Role involves diagnosing problems and delivering help for customers facing vehicle issues. Must hold a Category B driving licence and have relevant experience in vehicle maintenance. Offering a competitive salary package with flexible working conditions and comprehensive benefits, including a 9% pension contribution.

Benefits

9% employer contributed pension

50% off insurance products

EV car scheme

Generous holidays

Employee discounts

Qualifications

• Must be 21 years or over for insurance purposes.
• Current Category B driving licence is necessary.
• Experience of lone working is desirable.

Responsibilities

• Assist customers with vehicle issues and provide roadside assistance.
• Diagnose problems and resolve customer issues effectively.
• Collaboration with dispatch team to improve claim journey.

Skills

Empathy

Motor Repair industry experience

Lone working

Up-to-date vehicle repair techniques

Health & Safety behaviours

Education

NVQ Level 2 in light vehicle maintenance

Job description

A leading insurance provider in England is seeking a skilled roadside assistance technician to provide vehicle support. Role involves diagnosing problems and delivering help for customers facing vehicle issues. Must hold a Category B driving licence and have relevant experience in vehicle maintenance. Offering a competitive salary package with flexible working conditions and comprehensive benefits, including a 9% pension contribution.