Mobile Roadside Patrol Technician (40h/wk)

Direct Line Group; Southampton; Hybrid; GBP 37,000 - 44,000; Full time

Job summary

A leading insurance provider in the UK is seeking a skilled Roadside Assistance Technician to join their team in Southampton. In this permanent role, you will provide essential roadside support, diagnosing vehicle issues and delivering swift repairs. The ideal candidate will be 21 or older, hold a current Category B driving licence, and preferably have NVQ Level 2 in vehicle maintenance. Excellent benefits include a competitive salary, pension contributions, and opportunities for further training and career development.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

Free Green Flag breakdown cover

Generous holidays

Qualifications

• 21 years or over for insurance purposes.
• A current Category B driving licence is necessary.
• Experience in the Motor Repair industry.
• Experience of lone working is desirable.

Responsibilities

• Diagnose customer vehicle problems and resolve them.
• Provide roadside assistance and vehicle repairs.
• Collaborate with dispatch team to improve customer claims.

Skills

Technical knowledge

Empathy

Use of up-to-date vehicle repair techniques

Self-initiative

Education

NVQ Level 2 or similar accreditation in light vehicle maintenance

Job description

A leading insurance provider in the UK is seeking a skilled Roadside Assistance Technician to join their team in Southampton. In this permanent role, you will provide essential roadside support, diagnosing vehicle issues and delivering swift repairs. The ideal candidate will be 21 or older, hold a current Category B driving licence, and preferably have NVQ Level 2 in vehicle maintenance. Excellent benefits include a competitive salary, pension contributions, and opportunities for further training and career development.