Mobile Funeral Arranger

Career Choices Dewis Gyrfa Ltd; Sale; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A local funeral service provider in Sale is seeking a Mobile Funeral Arranger to support clients in their time of need. This part-time role requires a full UK driver’s license and involves traveling to various locations. Key responsibilities include maintaining a clean and professional funeral home, assisting clients both in person and over the phone, and handling documentation. This position is suited for individuals who empathize well and can work independently, offering a crucial service to the community. Competitive pay and benefits are provided.

Benefits

30% off Co-op branded products

23 days holidays (pro rata, rising with service)

Pension with up to 10% employer contributions

Access to confidential Employee Assistance Programme

24/7 access to virtual GP

Career development opportunities

Qualifications

• A full manual UK driver's licence is required.
• Good IT skills with various devices and systems.
• Ability to work independently and confidently.

Responsibilities

• Travel to meet clients and build relationships.
• Support clients in person and via phone.
• Ensure the funeral home is clean and welcoming.
• Report maintenance issues at the branch.
• Manage client documentation accurately.

Skills

Good communication skills

Basic calculations and cash handling

IT skills

Empathy and discretion

Job description

Mobile Funeral Arranger £13.01 per hour plus benefits Part time 20 hours per week, Monday to Friday 10am-2pm Mobile role covering Chorlton and Altrincham, B Johnsons, Baguley, Leech's, RE Jones, Sale, Urmston and Wythenshawe branches You can apply for this job on your mobile in a few simple steps

You'll need a full manual UK driver's licence for this job.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties

• the amount of contact will differ dependant on role applied for.

Responsibilities

• travel to meet clients and build and maintain positive relationships with the community
• support our clients both in person and over the phone, arranging family visits and answering client questions
• ensure that the funeral home - both inside and out - is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients
• report and record any maintenance issue (there will be times when you'll be the only person in branch)
• work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing
• ensure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team
• support with manual handling of coffins and the deceased
• update client management applications, entering accurate and timely information to ensure records are always kept up to date
• this role would suit people who have a full UK driving licence and access to a vehicle
• the ability to work confidently on your own—whether travelling to client meetings or independently managing a branch when needed
• good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally
• the ability to confidently work with numbers and doing basic calculations such as cash handling, working out discounts, simple data entry and invoicing
• a keen eye for detail and accuracy, making sure regulatory policies and processes are always adhered to
• good IT skills, with the ability to use a range of technology devices and systems (e.g., computers, tablets, smartphones, printers) and the ability to learn and effectively use new applications and systems
• a passion for delivering great service and building relationships
• high levels of empathy, discretion and care
• the ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment to ensure safe working practices will be provided)

Benefits and work environment

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with
• 24 hours a day access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• a friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream
• Building an inclusive work environment – we are building diverse and inclusive teams that reflect the communities we serve

Why Co-op?

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op. As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).