Mobile Engineering Supervisor

Mitie; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company in Greater London is seeking an Engineering Supervisor. You will oversee a team responsible for maintaining and repairing mechanical and electrical systems to ensure safety and compliance with health standards. The ideal candidate will possess strong interpersonal, problem-solving, and communication skills. Flexibility to work overtime may be required. This role offers an opportunity to grow and develop within the company, fostering a proactive and collaborative work environment.

Qualifications

• Excellent interpersonal skills and key stakeholder relationships.
• Knowledge of commercial requirements of contracts and SLAs.
• Good verbal and written communication skills.

Responsibilities

• Oversee and support the team with inspecting and maintaining systems.
• Keep accurate records of maintenance activities and report issues.
• Develop and maintain good relationships with stakeholders.

Skills

Interpersonal skills

Problem-solving skills

Attention to detail

Communication skills

Manual dexterity

Tools

MS Office (Word, Excel)

Job description

Engineering Supervisor

Job Overview

Responsible for performing a variety of tasks and skills to ensure the correct functioning and safety of the building M&E plant and equipment. You may also be required to carry out minor repairs and improvements to the building fabric and their assets.

Main Duties

• Oversee and support the team with inspecting, maintaining, and repairing mechanical and electrical systems. Responding to requests and reports of faults or breakdowns from facilities staff and clients in a timely and professional manner
• Assist the team to install new equipment, and assist in the setup of other systems. Conducting regular checks and tests of the safety equipment, such as fire extinguishers, carbon monoxide detectors, emergency lighting, etc., and ensure compliance with health and safety standards and regulations
• Keep accurate records of maintenance activities, inventory, and spare parts, and report any issues or recommendations to the area manager
• Follow a maintenance schedule and prioritise tasks according to urgency and importance
• Use and maintain tools and equipment required for the role, and ensure they are in good working order and stored securely
• Work collaboratively with other maintenance engineers and supervisors, facilities staff and external specialists, providing guidance and support when needed
• Keep up to date with the latest developments and best practices in the field of maintenance, and attend training courses and carry out all relevant toolbox talks with the team
• Take proactive responsibility of the building and the maintained assets within, to ensure we are working within the agreed SLA's and KPI's
• Develop and maintain a good working relationship with all of the stakeholders internally and externally to ensure reliable communication
• Carry out monthly building inspection with the client's building managers to ensure we are finding faults and working with the clients to resolve
• Recruit, induct and develop talent in order to increase the effectiveness and performance of the team
• Liaise with site security where required in advance of planned visits and comply with their instructions, maintaining key and site security
• Overtime and expense management: collate all overtime and expense sheets submitted by staff, verify accuracy and completeness, process overtime returns, and ensure timely submission to the area manager for payroll submission
• Expense review and authorisation: review staff expense claims to confirm compliance with company policies, approve valid submissions, and authorise payments within required deadlines
• Coordinate with the team for procurement of parts, tools, and equipment
• Provide support to the team and act as the primary channel for communicating information regarding the productivity report
• Participate in the Health and Safety Policy of the company and report to the area manager regarding any dangers, hazards, or other defects/issues that may be encountered

Please note that this list is not exhaustive and individuals may be required from time‑to‑time to complete additional duties in line with their knowledge, skills and capabilities.

What we are looking for

Experience

Interacting & Communicating

• Excellent interpersonal skills and key stakeholder relationships
• Knowledge of commercial requirements of contract, KPI's and SLA's
• Knowledge of all requirements for administration of service excellent
• Good verbal and written communication skills and a good knowledge of MS Office products such as Word and Excel

Analysing & Reporting

• Manual dexterity, problem‑solving skills, and attention to detail
• Ability to assess asset condition, report findings and solutions in a clear and concise way
• Provide guidance to trainee plumbing engineers to support their development and skilled plumbing engineers to support the decision‑making process

Adapting & Performing

• Ability to work on own and as part of a wider team
• A proactive approach, with a can‑do attitude
• Good physical condition and strength, and ability to work in different environments and heights
• Stay calm and focused under pressure and be able to clearly communicate with the client in the event of high‑level issues that may arise

Other

• Flexibility and willingness to work overtime, on‑call, or during weekends and holidays as needed