Mobile Cover Receptionist

LAH Property Marketing; City of Edinburgh, Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A property marketing firm seeks a Cover Receptionist in Edinburgh/Glasgow to deliver exceptional customer service on an ad hoc basis. This role offers flexibility to fit around your commitments. Responsibilities include managing front of house services and greeting guests, while qualifications include strong customer service skills and the ability to work independently. Benefits include a contributory pension scheme and access to wellbeing resources. Exceptional individuals are encouraged to apply.

Benefits

Contributory pension scheme

24/7 access to a virtual GP

Wellbeing resources

Discounts and deals

LAH training academy

Qualifications

• Experienced receptionist or customer service professional.
• Ability to work independently or as part of a team.
• Confident to provide reception cover during absences.

Responsibilities

• Provide a warm welcome to visitors and manage the front of house services.
• Greet and register visitors, following sign-in procedures.
• Handle general administration and reporting tasks.

Skills

Reception / first class customer service expert

Excellent communication skills

Microsoft Office proficient

Strong administration skills

Flexibility and adaptability

Job description

Description

Cover Receptionist

Glasgow / Edinburgh

Are you looking for a role where you work occasionally and could fit around study / family / own business. One which gives you the flexibility to work as and when you choose? We have an opportunity for temporary cover receptionists to provide exceptional customer service, on an ad hoc basis.

You will be an experienced receptionist, or customer service professional, who understands the importance of delivering a warm welcome to everyone. You will be immaculately presented, organised and reliable.

You will be flexible and confident to ‘step in’ to provide reception cover, for holiday, sickness absence or even longer periods of temporary support.

Key Responsibilities

• Take ownership of the front of house service and provide a warm welcome to everyone who enters the building
• Greet and register visitors, - following sign in processes
• Manage post and couriers
• Follow instructions left by the regular front of house receptionist to oversee agreed tenant activity initiatives
• General administration and reporting (as required)
• Start and finish times vary and can be anytime between 8.00am- 6.00pm. You will usually work independently but occasionally alongside a building manager
• Reporting any building issues and dealing with maintenance contractors / engineers

Skills, Knowledge and Expertise

• Reception / first class customer service expert
• A real people person with a warm personality
• Proven ability to work independently or as part of team
• A can-do attitude
• Excellent communication skills
• Microsoft Office proficient
• Strong administration skills
• Not fazed by travel to agreed reception locations
• Flexible, adaptable and happy to take on responsibility and work independently
• Immaculately presented

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources : digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.