ML Data Solutions Lead: Customer Success & GenAI Data

Amazon.com, Inc; Hartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company seeks a Data Solutions Lead to provide expert consultation on ML/Gen AI data collections, managing customer relationships, and delivering successful ML solutions. The ideal candidate should have a background in ML data operations, strong customer communication skills, and experience in project management. This role is crucial in driving business value through effective technical advisory and customer satisfaction strategies.

Qualifications

• Experience in defining data creation strategies and executing them.
• Outstanding customer management skills in technical consultation.
• Ability to translate technical concepts into actionable applications.

Responsibilities

• Coordinate teams for seamless delivery and stakeholder alignment.
• Own relationships with customer scientists for ML data solutions.
• Monitor collection health metrics to ensure customer success.

Skills

ML data operations

Customer communication

Data annotation workflows

Technical consulting

Project management

Education

Associate's degree or equivalent work experience

Bachelor's degree in Business or Computer Science

Tools

JSON

Python

Command Line

Job description

A leading technology company seeks a Data Solutions Lead to provide expert consultation on ML/Gen AI data collections, managing customer relationships, and delivering successful ML solutions. The ideal candidate should have a background in ML data operations, strong customer communication skills, and experience in project management. This role is crucial in driving business value through effective technical advisory and customer satisfaction strategies.