Mixed Methods User Researcher

Dunelm; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading homewares retailer is seeking a UX Researcher to work in a hybrid role, contributing to user experience improvements by analyzing user behaviors. This position reports to the Principal User Researcher and is part of a collaborative product and UX team. Ideal for candidates with experience in user research methodologies and a passion for enhancing user interaction with applications.

Qualifications

• Experience in user research methods such as in-depth interviews and behavioral analytics.

Responsibilities

• Uncover user needs, behaviors, and pain points.

Job description

Social network you want to login/join with:

This is a hybrid role working from home and either of our offices in London or Leicester.

Home. There’s no place like it.

And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. We’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.

You’ll play a key role in shaping our app experience by uncovering user needs, behaviors, and pain points through methods such as in-depth interviews and behavioral analytics.

Reporting to the Principal User Researcher, you will be part of a growing UX Research team, embedded within the wider Product & UX team, working closely with various teams and stakeholders across the business.