MER Response Driver

Arcus FM Limited; Croydon; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading facilities management company in Croydon is looking for an engineering professional to ensure the MER Engineering teams deliver high-quality support in Central London. The role requires exceptional time management, customer service orientation, and strong communication skills. Qualifications include a City & Guilds certification in a related discipline and a full UK driving license. The position offers a competitive salary, generous annual leave, and opportunities for professional development.

Benefits

Up to 4% discretionary bonus scheme

25 days annual leave + Bank Holidays

Generous Group Personal pension Scheme

Life Assurance

Qualifications

• City & Guilds qualification in related engineering discipline (M&E or Refrigeration).
• A full valid UK driving license.
• Experience in Facilities Management or Construction.

Responsibilities

• Ensure MER Engineering teams have a high-quality delivery service.
• Maintain accurate records of deliveries.
• Communicate operational Refrigeration issues effectively.

Skills

Time management

Customer service

Communication skills

Education

City & Guilds qualification in related engineering discipline

Recognised Apprenticeship in engineering services maintenance

Job description

Key Benefits

• Salary: £34,215 per annum
• No call-out or weekend working
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous Group Personal pension Scheme of matched contributions between 5% and 6%
• Life Assurance (as part of the Company Pension Scheme)

If you have answered yes you may have an exciting career move for you!

You will be responsible for ensuring the MER Engineering teams and supply chain, have a first class delivery and support service in the Central London areas.

You will ensure all deliveries are completed within scheduled timeframes while maintaining a high level of customer service and accurate records of deliveries, including time of delivery, quantities, and any issues encountered.

You'll have exceptional time management skills with an eagerness to learn.

We're passionate about retaining our top talent and love to promote within, giving you the opportunity to either gain qualifications and/or experience in other areas of the business if that's what you want.

You'll enjoy working autonomously and have excellent written and verbal communications skills, enabling you to communicate all operational Refrigeration issues within your region. You'll be customer service driven and enjoy working within a people focused environment.

You'll have experience gained either within Facilities Management or Construction.

Qualifications

• City & Guilds qualification in related engineering discipline (M&E or Refrigeration)
• F-Gas Cat 1 or 18th Edition (desirable)
• Gas Safe certified (desirable)
• CSCS card (desirable)
• CO2 qualification (Desirable)
• Recognised Apprenticeship in engineering services maintenance
• A full valid UK driving license

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.