Mental Health Support Worker Nottingham

Nottingham Community Housing Association; Arnold; On-site; GBP 22,000 - 30,000; Full time

Job summary

A community-focused housing organization in the United Kingdom is looking for a Support Worker to aid adults dealing with mental illness. This role involves providing crucial support to help clients develop independent living skills and maintain positive tenancies. Candidates must possess an understanding of mental health needs, effective communication abilities, and ideally be calm under pressure. The position offers a structured workweek with generous benefits, emphasizing employee wellbeing and support.

Benefits

Generous annual leave

Healthcare cash plan

Help with bus and tram passes

Shopping discounts

Qualifications

• An understanding of mental health needs and a genuine desire to make a difference.
• Ability to remain calm and patient even during challenging moments.
• Confident in communicating with vulnerable adults and professionals.

Responsibilities

• Provide face-to-face support to individuals living with mental illness.
• Help clients build confidence and emotional resilience.
• Maintain clear and accurate records.

Skills

Understanding of mental health needs

Calmness and patience

Confidence in communication

Organisational skills

Basic IT skills

Job description

Overview

Helping people rebuild their lives, one day at a time.

If you're someone who genuinely cares about people, is motivated by seeing others grow, and wants a role where every day feels meaningful, this opportunity with NCHA's Care & Support team could be perfect for you. You'll join a warm, supportive team who provide accommodation and one-to-one recovery-focused support to adults living with mental illness. You'll play a key role in helping people regain confidence, develop daily living skills and successfully manage their tenancy, all while being part of a service that values choice, dignity and inclusion.

Qualifications

• You have an understanding of mental health needs and a genuine desire to make a difference
• You stay calm and patient - even during challenging moments
• You're confident communicating with vulnerable adults and other professionals
• You're organised, reliable and able to work independently
• You have basic IT, literacy and numeracy skills

Responsibilities

This is a support role - not personal care. You'll provide face-to-face support to people living with mental illness, helping them to:

• Build confidence and emotional resilience
• Strengthen relationships with family and professionals
• Develop skills for independent living
• Maintain a positive tenancy

Some individuals may need help to manage challenges such as substance misuse, anti-social behaviour or offending-related risks. You'll respond proactively and work closely with housing, legal and criminal justice partners when needed. You'll also keep clear, accurate records - confidence with IT, numeracy and writing is important.

Benefits

• 37-hour working week
• Generous annual leave, with buy/sell options
• Healthcare cash plan, counselling & wellbeing support
• Help with bus and tram passes
• Shopping discounts