Mental Health Crisis Admin Assistant (Band 2)

NHS; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization is seeking a full-time Administration Assistant for their Mental Health Crisis Team in Hull. This role requires excellent interpersonal skills and the ability to work independently in a fast-paced environment. Successful applicants will have 2 GCSEs in English and Maths, along with good keyboard and IT skills. The position offers enhanced pay for unsocial hours and supports a healthy work-life balance, with commitments to diversity and staff development.

Benefits

Enhanced leave package

Health and wellbeing support

Supportive working environment

Qualifications

• Knowledge of office procedures and clerical/reception work.
• Literacy and numeracy at Level 2.
• Experience of working with the general public.

Responsibilities

• Liaise with healthcare professionals and deal with patient queries.
• Assist in maintaining processes and patient systems.
• Provide cover for the reception area.

Skills

Excellent interpersonal skills

Good keyboard skills

Experience with Microsoft Word/Outlook and Excel

Ability to work on own initiative

Education

2 GCSEs/O levels in English and Maths

NVQ2 or equivalent experiential learning

Tools

Lorenzo Patient Information Systems

Microsoft Office Suite

Job description

A prominent healthcare organization is seeking a full-time Administration Assistant for their Mental Health Crisis Team in Hull. This role requires excellent interpersonal skills and the ability to work independently in a fast-paced environment. Successful applicants will have 2 GCSEs in English and Maths, along with good keyboard and IT skills. The position offers enhanced pay for unsocial hours and supports a healthy work-life balance, with commitments to diversity and staff development.