Menswear Senior Sales Associate, Sloane Boutique

CHRISTIAN DIOR COUTURE; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury fashion brand is seeking a Senior Sales Associate to join their Sloane Boutique in London. The ideal candidate will have expertise in luxury sales, excellent communication skills, and the ability to build strong client relationships. Responsibilities include providing top-tier customer service, developing loyalty with clients, and demonstrating product knowledge. This full-time position requires flexibility and a passion for fashion.

Qualifications

• Must have previous experience within luxury fashion.
• Strong interpersonal skills and ability to build long-term client relationships.
• Knowledge of current advertising & marketing campaigns and new launches.

Responsibilities

• Greet, serve, and advise customers with high standards of customer service.
• Develop client relationships through a personal shopper style approach.
• Demonstrate product knowledge across all categories.
• Ensure knowledge of sales targets and boutique performance.
• Support team standards of housekeeping and display.

Skills

Luxury sales expertise

Communication skills

Relationship building

Knowledge of fashion and trends

Fluency in a second language

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.

We are currently seeking a Senior Sales Associate with an expertise in luxury sales and Menswear to join our Sloane Boutique, to develop client relationships and to become a specialist in Dior Couture.

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis.
• Follow all stock management procedures.
• Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store.
• Take all actions necessary to maximise security and prevent theft of product.
• To ensure that the Department operations in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility. Previous experience within luxury fashion.

Excellent communication and relationship building skills.

An existing client book and the ability to build long-term relationships with clients.

A passion for Christian Dior and our collections.

Strong knowledge of fashion and trends.

Fluency in a second language (preferred).