Member Experience & Wellness Sales Host

Frasers Group; Derry/Londonderry; On-site; GBP 21,000 - 25,000; Full time

Job summary

A well-known fitness company in Derry/Londonderry is seeking a Host to ensure members feel welcome and supported. The role involves driving membership sales, maintaining club standards, and being a key holder. Ideal candidates are outgoing and passionate about fitness, with strong customer service skills. Join our fearless team and enjoy benefits like a free gym membership and career development opportunities.

Benefits

Free gym membership

20% discount across all brands

Monthly awards with salary bonuses

Training and development opportunities

Qualifications

• Outgoing and passionate about delivering great customer experiences.
• Confident in day-to-day club systems and administration.
• Sales-focused, with a drive to hit membership and retention targets.
• Willingness to learn and develop skills for future progression.

Responsibilities

• Welcoming members and guests with a positive attitude.
• Supporting membership sales and retention through excellent service.
• Driving secondary spend KPIs by promoting products and services.
• Maintaining cleanliness and hygiene across the club.
• Handling administrative duties and using membership software.

Skills

Customer service skills

Sales focus

Administrative skills

Flexibility

Fitness knowledge

Job description

A well-known fitness company in Derry/Londonderry is seeking a Host to ensure members feel welcome and supported. The role involves driving membership sales, maintaining club standards, and being a key holder. Ideal candidates are outgoing and passionate about fitness, with strong customer service skills. Join our fearless team and enjoy benefits like a free gym membership and career development opportunities.