Member Experience Host — Elevate Member Journeys

Everlast Gyms; Oldham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent gym chain in Oldham is seeking a Membership Experience Host to ensure every visitor feels welcome and to drive memberships. Responsibilities include welcoming members, maintaining club cleanliness, and supporting sales initiatives. The ideal candidate is outgoing, customer-focused, and passionate about fitness. This role offers opportunities for growth within the company and includes valuable perks such as a free gym membership and discounts across brands.

Benefits

Free gym membership

20% discount across all Frasers Group brands

Monthly Frasers Champion awards

Opportunity to deliver personal training sessions

Training and development opportunities

Qualifications

• Outgoing, positive, and passionate about delivering great customer experiences.
• Confident in administration and able to handle day-to-day club systems.
• Ambitious, with a willingness to learn and develop your skills for future progression.

Responsibilities

• Welcoming members and guests, ensuring every interaction is positive and professional.
• Supporting membership sales and retention by providing excellent service and guidance.
• Driving secondary spend KPIs by promoting products and services available in-club.
• Maintaining a high standard of cleanliness and hygiene across the club.

Skills

Customer experience

Sales-focused

Administration

Flexibility

Interest in fitness

Job description

A prominent gym chain in Oldham is seeking a Membership Experience Host to ensure every visitor feels welcome and to drive memberships. Responsibilities include welcoming members, maintaining club cleanliness, and supporting sales initiatives. The ideal candidate is outgoing, customer-focused, and passionate about fitness. This role offers opportunities for growth within the company and includes valuable perks such as a free gym membership and discounts across brands.