Meetings & Events Executive

Leonardo Hotels; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hotel chain in Aberdeen City is seeking a dynamic Meetings & Events Executive to support their vibrant team. In this role, you will manage M&E customer enquiries, develop strong client relationships, and ensure delivery of first-class service. Your responsibilities will include producing proposals, contracts, and invoices. The company offers perks like special hotel rates, recognition schemes, and ongoing training programs. Join us to embrace a culture of belonging and progression in the hospitality industry.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Company-wide recognition scheme: earn vouchers

Talent referral scheme

Thank You Week activities

Wellbeing Calendar

Ongoing job-related training programmes

Qualifications

• Genuine passion for hospitality and delivering first-class customer service.
• Ability to gather client feedback to enhance repeat business.
• Competence in producing proposals, contracts, and invoices.

Responsibilities

• Produce proposals for all M&E enquiries in line with customer requests.
• Develop strong client relationships to increase enquiries and business opportunities.
• Gather feedback from clients to ensure repeat business.

Skills

Dynamic personality

Client relationship development

Customer service

Job description

As a Meetings & Events (M&E) Executive you'll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! As part of a vibrant team you'll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.

If you're our ideal M&E Executive, you will:

• Be yourself!
• Produce proposals for all M&E enquiries in line with customer requests
• Develop strong client relationships to increase enquiries and business opportunities
• Work closely with operational teams across your cluster of hotels to ensure we capture every detail
• Gather feedback from clients - we love repeat business!
• Produce contracts and issue invoices to customers
• Have a genuine passion for hospitality and delivering first-class customer service.

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!