Medical Secretary to CNS and UNPs, Band 3

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS trust in the UK is looking for a dedicated Medical Secretary to join the Urology Clinical Support Team. This full-time position involves providing administrative support to the Urology Nurse Practitioners and Cancer Nurse Specialists. Successful applicants will have strong communication skills, relevant qualifications including GCSEs and a typing qualification, and experience in a healthcare setting. This role offers competitive pay and opportunities for career development within the NHS.

Benefits

Generous annual leave allowance

Access to NHS pension scheme

Discounts at local shops and restaurants

Access to on-site nurseries

Discounted public transport

Qualifications

• Educated to GCSE grade C or above in literacy and numeracy.
• Level III / Speed Typing qualification or demonstrable experience (min 60 wpm).
• NVQ in Administration level 3, computer literate in Microsoft Office packages.
• Appropriate experience in a hospital or office environment.
• Good command and understanding of English, punctuation and grammar.

Responsibilities

• Provide efficient, confidential secretarial service to Urology teams.
• Admin support for patient care and specialty services.
• Communicate effectively with patients, relatives, and staff.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Teamwork

Ability to deal with complex situations

Education

GCSE grade C or above in literacy and numeracy

Level III / Speed Typing qualification

NVQ in Administration level 3

Tools

Microsoft Office packages

TRAK/EPR/PACS/Infoflex

Job description

Gloucestershire Hospitals NHS Foundation Trust

Medical Secretary to CNS and UNPs, Band 3

The closing date is 21 December 2025

Urology Medical Secretary- Urology Nurse Practitioners and Cancer Nurse Specialists, Band 3

If you want an interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you.

The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrates loyalty and is prepared to work hard when necessary to get things done.

In return, we can offer you a job where you are valued in supporting our team and making a difference to patients, with the potential for further development within the team.

This exciting opportunity is full-time 37.5 hours per week.

Main duties of the job

The post-holder will provide an efficient, confidential and professional secretarial/administrative service to the Urology Cancer Nurse Specialists (CNSs) and Urology Advanced Nurse Practitioners (UNPs) teams. This will include administration and secretarial support to enable provision of patient care and speciality services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The post-holder will be expected to work as part of the secretarial team and will report to the Secretary Supervisor.

About us

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on‑site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job responsibilities

Please see the attached job description and person specification for more information on the main responsibilities of this vacancy.

Person Specification

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
• Level III / Speed Typing qualification or demonstrable experience (min 60 wpm)
• NVQ in Administration level 3 computer literate in Microsoft Office packages

Experience

• Appropriate experience in a hospital or office environment
• Previous experience of dealing with members of the public
• Good command and understanding of English, punctuation and grammar
• Experience of using own initiative, prioritising workload and utilising organisational skills
• Working experience of TRAK/EPR/PACS/Infoflex

Knowledge / Skills

• Ability to deal with complex situations
• Excellent communication and interpersonal skills
• Acts as a role model and is able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice.
• Flexible team worker
• Motivated and innovative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year (pa, pro rata if part‑time)