Medical Secretary

NHS; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Exeter is seeking a Medical Secretary/ Service Administrator to provide comprehensive administrative support to their clinical team and patients. This role requires excellent communication and organizational skills, as well as experience in a secretarial function within a healthcare setting. Candidates will monitor patient appointments and maintain documentation standards while working closely with multidisciplinary teams. Join us in making a positive impact on patient care within a supportive environment.

Benefits

27 days paid annual leave

Comprehensive occupational health services

NHS Pension scheme

Cycle to work scheme

Staff discounts

Qualifications

• Experience in a secretarial role or within a Healthcare environment.
• Ability to prioritize competing workstreams.
• Empathetic and efficient telephone manner.

Responsibilities

• Provide a full and efficient secretarial service.
• Monitor patient waiting lists and compliance with NHS standards.
• Organize patient appointments and liaise with multidisciplinary teams.

Skills

Excellent communication skills

Organizational skills

IT skills

Proof-reading skills

Job description

Medical Secretary/ Service Administrator

The closing date is 27 January 2026

• To provide a full and efficient secretarial service for their consultants, nursing team and the wider service. This will include ensuring that all documentation is produced to an excellent standard. Strong proof-reading skills are required.
• Administrative functions including monitoring patient waiting lists and ensuring compliance with NHS standards.
• To coordinate and organise the attendance of patients to appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements as instructed.
• Effective communication, handling correspondence, liaising with Multidisciplinary teams, and managing telephone and email communications.

Main duties of the job

For more detail about the main duties ofitimate role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients stay healthy when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services privacidad supply to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's SR homes. We also offer primary care services, a rangeBERS of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you'll help shape our services as we continue along our integration journey.

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

An exciting opportunity has become available for an experienced secretary or administrator to join the team as a Medical Secretary.

Based within the Centre for Women's Health on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive administration support for our patients and clinical team of Consultant Gynaecologist/Obstetricians.

The post holder will have a range of administrative experience, ideally in a secretarial role or within a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Mult디오isciplinary team. We are looking for someone who is articulate, has excellent communicationRID and interpersonal skills with the ability to prioritise competing workstreams. Strong organisational skills and IT skills as well as the ability to manage your own caseload without direct supervision is a must.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner.

encountered pattern: Monday to Friday, 30 hours per week, with a finish time of 5:00pm.

Interview Date: To Be Confirmed

An inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April girlfriend 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family‑friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

• See job description text above, and (where applicable) you can download a copy of the full job description.
• See job description text above, and (where applicable) you can download a copy of the full job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Devon University Healthcare NHS Foundation Trust