Medical Secretary

NHS; Leeds; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading healthcare organization in Leeds seeks a motivated administrative team member for their Nuclear Medicine department. The role involves managing patient inquiries, supporting appointment bookings, and providing clerical support. Ideal candidates should possess excellent communication skills, computer proficiency, and be able to handle a busy work environment. A GCSE qualification in English and Maths is essential, with prior experience in healthcare being advantageous. This full-time position requires adaptability and a proactive approach.

Qualifications

• GCSE in English and Maths or equivalent required.
• Experience in a health or social care setting preferred.
• Ability to communicate in diverse environments.

Responsibilities

• Provide administrative and clerical support to the department.
• Manage patient queries and appointment bookings.
• Input data onto the departmental database system.

Skills

Excellent communication skills

Computer skills

Ability to prioritize workload

Numeracy

Initiative

Education

GCSE in English and Maths or equivalent

Tools

Word processing software

Spreadsheet software

Database systems

Job description

NuclearMedicine are looking for a highly motivated, enthusiastic member of staff tojoin our team. The Nuclear Medicinedepartments operate 6 gamma cameras across St James Hospital and LeedsGeneral Infirmary, scanning outpatients, inpatients and paediatrics. Thisbusy department requires an individual with excellent communication skills towork as part of our administrative team. The applicant should haveaccomplished computer skills, a caring and friendly demeanour, and a keen eyefor detail. The post is both challenging and rewarding and is most suited toan individual who can prioritise their workload, respond quickly to changingsituations and work effectively in a busy environment. An understanding ofthe basics of the procedures undertaken in Nuclear Medicine and PET CTimaging would be advantageous but not essential to answer patient enquireseffectively and efficiently. This is a rotational, full time (37.5 hours aweek) position so will involve working at both St James and Leeds GeneralInfirmary.

Expected ShortlistingDate

13/02/2026

Planned InterviewDate

23/02/2026

Main duties of the job

Thisvaried administrative role will involve a number of different clericalduties. These include; being a first point of contact for patients arrivingat, or ringing the department, answering patient queries, managing patientreferrals and appointment bookings, adding reports to radiology systems,dealing with phone calls/emails from other service users or staff membersfrom outside of the department, managing the generic Nuclear Medicine emailinboxes and such like. You may also beasked to type letters, take minutes for meetings, be responsible for stockand organise room bookings/meetings.Please see attached Job Description for more information.

About us

Thisis an exciting opportunity to join one of the largest and most respectedTeaching Hospitals in the UK. The Trust has a reputation as a centre ofclinical excellence and strives to be at the forefront of research andinnovation. Leeds Radiology work collaboratively across all modalities andstrives to provide the best service to patients. Staff health and wellbeingis also of great importance, with many good support options available tostaff. The Leeds Way values (Fair, Accountable, Collaborative, Empowered andPatient Centred) are embedded into the culture and ethos of the Trust, andhighlight it's commitment to delivering the highest quality of patient carewhilst also encouraging good, inclusive working environment where all stafffeel listened to.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

Thepost holder will be responsible for the provision of a full and effectiveadministrative and clerical support service to the Service. He/she will alsobe responsible for inputting data onto the departmental database system andproducing reports as required. The post holder will be expected to arrangeand plan her/his own work on a day-to-day basis within the overall demandsand priorities of the department.

KNOWLEDGE,SKILLS AND EXPERIENCE REQUIRED

GCSE in English and Maths orequivalent

Must be willing to attend relevanttraining courses.

A good awareness of andunderstanding of issues surrounding diversity and patient involvement.

Competent in word processing,spread sheet packages and in using databases.

Good written and verbalcommunication skills.

Good command of spoken and writtenEnglish.

Numerate

Able to use own initiative.

Work experience in a health orsocial care setting.

Knowledge of NHS

Personal or work experience ofworking with diversity e.g. disabled people, people from different cultures.

The ability to communicate in anethnic minority language and/or in British Sign Language would be a bonus.

Competent in using other software(such as Access databases and web authoring software).

SeeJob Description attached.

Person Specification

Experience

• Previous or current admin/clerical experience
• Work experience in health or social care setting
• Understanding of working in a complex organisation

Qualifications

• GCSE Maths and English

Skills & Behaviours

• Well organised and uses own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.