Medical Secretary (Primary Care)

Beaumont Elms Practice; Oxford; On-site; GBP 23,000 - 28,000; Full time

Job summary

A growing healthcare practice in Oxford seeks a Medical Secretary to support daily operations and manage patient referrals. The ideal candidate will have GCSEs in English and Maths, plus experience in a healthcare setting. Strong organisational and communication skills are essential for processing tasks efficiently. Join a friendly team dedicated to patient care and administrative excellence.

Qualifications

• Must have a GCSE grade A - C in English and Maths (or equivalent).
• Experience of working in a healthcare setting as a medical secretary.
• Familiarity with EMIS and experience within a GP practice.

Responsibilities

• Process incoming tasks and emails from GPs, patients, and 3rd parties.
• Maintaining an accurate referrals database.
• Manage all enquiries and incoming phone calls.

Skills

Organisational skills

Communication skills

Time management

Data entry

Education

GCSE grade A - C in English and Maths (or equivalent)

Tools

EMIS

Job description

This is an exciting role where no two days are the same, and would suit a quick learner who can manage their own time well. This role would primarily be processing patient requests and sending referrals onwards.

Working across multiple teams, the ideal candidate would be flexible and well organised in order to ensure they are prioritising the most urgent items and following up on tasks.

This role is based in Beaumont Street. Although occasional work may be required at Elms Road, your main site would be Beaumont Street.

Please note this role is not eligible for sponsorship and you will need to have pre-existing Right to Work in the UK with an end date of no less than 3 years.

Main duties of the job

The main duties will be to process incoming tasks and emails from GPs, patients, and 3rd parties and to ensure tasks are completed promptly in the correct timeframe.

About us

The Beaumont Elms Practice is looking for a Medical Secretary to provide support in running the surgery day-to-day. As anever-growing practice with around 26,000 patients, we need an extra pair ofhands to manage the workload that comes with this! Our friendly team is made upof around 70 people, some of which have worked for 19BS for 30 years!

Job responsibilities

Secretary Duties

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Typing letters, reports and associated documentation as required
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Managing all enquiries in an effective manner
• Maintaining an accurate referrals database
• Actioning all incoming email
• Processing calling letters as requested
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records
• Inputting data into the patients healthcare records as necessary
• Processing referrals using the electronic referral system (ERS)
• Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
• Managing all administrative queries as necessary
• Carrying out system searches as requested
• Maintaining a clean, tidy, effective working area at all times
• Supporting all clinical staff with general administrative tasks as requested
• Running searches for the practice manager
• Processing incoming emails from patients and 3rd Party Organisation
• Coding on to patient notes
• Working with the other team to ensure smooth communication

This job listing is rolling and we will may end the ad early if a suitable candidate is found.

Person Specification

Qualifications

• MUST have a GCSE grade A - C in English and Maths (or equivalent)

Experience

• Experience of working in a healthcare setting as a medical secretary
• Experience of working with the general public
• Experience within a GP Practice
• Familiarity with EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.