Medical Secretary/PA

NHS; Manchester; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading NHS Trust in Manchester is seeking a Medical Secretary/PA to provide comprehensive administrative support in a busy Urology department. The ideal candidate will possess strong organization skills, previous experience as a Medical Secretary, and be proficient in Microsoft Office. This role offers a salary of £27,485 to £30,162 per annum, pro rata, with opportunities for professional development in a dynamic healthcare setting.

Qualifications

• Experience in communication with patients and healthcare professionals.
• Ability to take direction and work on initiatives.
• Proven experience in managing waiting lists.

Responsibilities

• Provide administrative and secretarial support to Consultant Medical staff.
• Manage the clinic schedule and appointments.
• Take messages and handle inquiries from patients.

Skills

Communication skills

Experience as a Medical Secretary

Ability to work as part of a team

Knowledge of medical terminology

Information Technology systems

Education

GCSE standard in English and Maths

Medical Secretary BSMS/AMSPAR

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Hospital administration systems

Job description

Medical Secretary/PA

The closing date is 22 September 2025

Working in a busy Urology department you will provide a comprehensive administrative and secretarial service to one or more members of the Consultant Medical staff and their unit or team.

You will make sure that clinics are fully utilised with the appropriate patients and manage the consultants new and follow up waiting lists.

You will also be responsible for theatre scheduling and making sure that theatres are also fully utilised.

Main duties of the job

• Take messages and telephone calls from patients and staff and deal with their inquiries, referring on where necessary.
• Prioritise and allocate work resulting from opening and actioning of mail
• Manage Consultant's electronic diary, providing accurate planning of meetings, Consultant's activity, study leave etc
• Close liaison with Consultant, General Practitioner and other Health Professionals.

About us

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We\'re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you\'ll benefit from a scale of opportunity that is nothing short of extraordinary.

We\'ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We\'re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What\'s more, we\'re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Were looking forward to hearing from you!

Person Specification

Qualifications

• Educated to GCSE standard in core subjects - English and Maths
• Medical Secretary BSMS/AMSPAR

Knowledge

• Knowledge of Patient Access targets, eg, 18 week RTT pathway
• Knowledge of medical terminology

Experience and Skills

• Experience as a Medical Secretary or comparable experience in other background
• Good communication skills - ability to communicate effectively with patients, other administrators and healthcare professionals both verbal and written
• Able to take direction but also work using initiative
• Ability to work to deadlines
• Ability to work as part of a team to achieve team goals
• Experience of Information Technology systems, specifically Microsoft Office package including Word, Excel, Powerpoint, Outlook
• Experience of managing waiting lists within targets, eg, RTT
• Previous experience using hospital administration systems, eg, Hive system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Manchester University NHS Foundation Trust

£27,485 to £30,162 a year per annum (pro rata)