Medical Secretary

Herefordshire and Worcestershire Health and Care NHS Trust; Worcester; On-site; GBP 21,000 - 28,000; Part time

Job summary

An NHS Trust in the UK is looking for a part-time Medical Secretary to join their Neighbourhood Mental Health Team in Worcester. This role involves providing crucial administrative support to Consultant Psychiatrists and Senior Medical Secretaries. Candidates need considerable recent experience along with relevant qualifications in medical secretarial work. The position offers 22.5 hours per week, with a focus on flexible working and strong organisational skills. Benefits include generous leave, NHS pension, and supportive working environment.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible and agile working opportunities

Maternity, paternity, and adoption support

Health and wellbeing opportunities

Qualifications

• Recent substantial experience as a Medical Secretary is required.
• Ability to work flexibly and use initiative is essential.
• High level of organisational skills to prioritise a busy workload.

Responsibilities

• Provide all aspects of admin support to the Neighbourhood Mental Health Team.
• Minute meetings, manage reception duties, and process clinic letters.
• Act as a member of the secretarial function and liaise regularly with the clinical team.

Skills

Organisational skills

Effective communication

Customer service focus

Team player

Education

OCR / RSA 3 or equivalent in Text / Word Processing

Level 3 Medical Secretary qualification

GCSE (Grade A-C) in English language

Job description

An excellent opportunity has arisen to join the Neighbourhood Mental Health Team. We are seeking an experienced Medical Secretary to provide support to the Consultant Psychiatrists and their Senior Medical Secretaries at Studdert Kennedy House, Worcester, WR1 2AE. Applicants require OCR / RSA 3 or equivalent in Text / Word Processing, Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology) OR Relevant Level 2 Medical Secretary qualification (e.g. AMSPAR Medical Terminology) with considerable, recent Medical Secretary experience and will be expected to undertake the Level 3 qualification on appointment to post GCSE (Grade A-C) or equivalent in English language. This is a part‑time post working 22.5 hours per week, ideally supporting the team on Tuesday, Wednesday, and Thursday. An ability to work flexibly using your own initiative and to be a proactive team member is essential. Very good organisational skills and effective communication are required. The work is interesting and varied and full training will be provided.
Shortlisted candidates must undertake an additional assessment as part of the selection process.

Qualifications

Applicants must possess OCR / RSA 3 or equivalent in Text / Word Processing, and a relevant Level 3 or Level 2 Medical Secretary qualification (e.g. AMSPAR Medical Terminology). Recent and substantial Medical Secretary experience is required, with an expectation to complete the Level 3 qualification upon appointment. GCSE (Grade A‑C) or equivalent in English language is mandatory.

Responsibilities

You will be part of the busy admin team, supporting the Neighbourhood Mental Health Team. In this vital role you will provide all aspects of admin support, including minuting meetings, telephone duties, dictation, processing clinic letters, generic inbox management, reception cover when necessary, appointment booking, and other office duties.

The role will include daily contact with patients, carers, professionals (internal and external), and colleagues. You will act as a member of the Neighbourhood Mental Health Team’s secretarial function, providing support and cover when required and liaising regularly with the clinical team to action daily admin tasks.

You must have a high level of organisational skills, be self‑motivated, a team player, and able to prioritise a busy workload, working flexibly to meet demand. A strong customer‑service focus when dealing with internal and external enquiries is essential.

Benefits

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

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