Medical Secretary

NHS; Telford; On-site; GBP 27,000 - 31,000; Full time

Job summary

A community health service provider in Telford is seeking a compassionate Medical Secretary to support General Practitioners and Consultants in delivering urgent community care. The ideal candidate will have experience in a medical secretarial role, excellent communication skills, and proficiency in medical terminology. This role offers full-time hours with flexible working options, and supports ongoing professional development and a collaborative team environment. Competitive salary between £27,485 to £30,162 per annum, depending on experience.

Qualifications

• Demonstrable experience of working in a medical secretarial role.
• Audio typing/medical word processing experience.
• Accurate computer skills.
• High standard of grammar and spelling.
• Computer literate with knowledge of Microsoft Office, Excel and EPR records.
• Understanding of medical terminology.
• Experience of composing and drafting correspondence for approval.

Responsibilities

• Provide essential secretarial support to General Practitioners, Consultants, and their teams.
• Ensure the smooth operation of services and high-quality care.
• Work independently and maintain effective communication.

Job description

Job Summary

Are you a compassionate, detail-driven professional with a passion for making a real difference? We’re on the lookout for a highly organised Medical Secretary to become a vital part of our Integrated Front Door Team in the Urgent and Emergency Care Division.

In this dynamic role, you’ll be the heartbeat of our clinical operations, providing expert secretarial support to a team of General Practitioners (GPs), Consultants and their teams.

The Integrated Front Door (IFD) and Urgent Community Response Teams are multi‑agency and interdisciplinary teams working to prevent avoidable hospital admission and support complex discharge from hospital. They work in a seamless and integrated way across partner organisations, spanning health, social care and the voluntary sector, proactively case‑managing the needs of people with moderate and complex care needs and supporting them safely to transfer via the most appropriate discharge and community pathway. Urgent Community Response Teams offer rapid assessment and care to people in their own homes to prevent hospital admission and avoid further deterioration, working through a multi‑agency approach to ensure people receive the care and support needed upon discharge from the hospital setting.

Main Duties of the Job

The post holder will provide essential secretarial support to a range of General Practitioners, Consultants, and their teams across the community urgent care division, helping to ensure the smooth operation of our services and the delivery of high‑quality care.

The ideal candidate will have proven experience in a medical secretarial/administrative role, excellent communication and organisational skills, and the ability to work independently.

Proficiency in medical terminology and IT systems is essential, along with a flexible, proactive attitude and a strong commitment to compassionate care.

In return, you’ll be part of a forward‑thinking, integrated team that values collaboration and innovation, with access to ongoing professional development and career progression opportunities.

If you’re ready to make a meaningful impact in urgent community care, we would love to hear from you!

About Us

Shropshire Community Health NHS Trust provides community‑based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas. These range from district nursing, health visiting and running four community hospitals to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us develop and improve our services; we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Visit the Have Your Say section of our website to give feedback and help us continually improve.

Shropshire Community Health NHS Trust is an exciting place to work and offers a wide range of employment opportunities for many people.

We positively encourage applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for our trust enjoy a good working life and a healthy work‑life balance.

Details

Date posted: 09 January 2026

Pay

Pay scheme: Agenda for change

Band: Band 4

Salary: £27,485 to £30,162 per annum

Contract

Permanent

Working Pattern

Full‑time, Job share, Flexible working

Reference Number

825‑7461911‑CORP‑B

Job Locations

SCHT Halesfield 6, EPIC Park, Telford, TF74BF

Job Description & Responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note that this job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.

Person Specification

Experience (Essential)

• Demonstrable experience of working in a medical secretarial role.
• Audio typing/medical word processing experience.

Knowledge and Skills (Essential)

• Accurate computer skills.
• High standard of grammar and spelling.
• Computer literate with knowledge of Microsoft Office, Excel and EPR records.
• Understanding of medical terminology.
• Experience of composing and drafting correspondence for approval.

Other Essential

• Ability to meet the travel requirements of the role.

Training and Qualifications (Essential)

• Good Standard of Education to include GCSE A‑C in English and Maths or equivalent qualification.
• ECDL.
• AMSPAR or equivalent standard.
• RSA Stage III or equivalent qualification in word processing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Shropshire Community Health NHS Trust

Address: SCHT Halesfield 6, EPIC Park, Telford, TF74BF

Employer's website: https://www.shropscommunityhealth.nhs.uk/