Medical Secretary

University Hospital of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Stoke-on-Trent is seeking a Medical Secretary to provide administrative support within the Trauma and Orthopaedic Department. Candidates should possess excellent interpersonal and organizational skills, alongside experience in a medical setting. The role requires managing workloads effectively within a team and demonstrating accuracy in tasks. Knowledge of NHS procedures and Microsoft applications is essential.

Qualifications

• Minimum two years working in an office environment.
• Experience of working within a team.
• Previous secretarial experience.
• Previous working experience within NHS environment.
• Previous experience of dealing with patients or public.
• Previous administrative role.

Responsibilities

• Provide comprehensive secretarial support to medical and nursing staff.
• Manage waiting lists and administrative support tasks.
• Work closely with other Medical Secretaries and the Management Team.

Skills

Interpersonal skills

Organisational skills

Accuracy

Multi-tasking

Education

GCSE Grade C in Maths and English or equivalent

Tools

Microsoft Applications

Job description

Go back University Hospital of North Midlands NHS Trust

Medical Secretary

The closing date is 03 November 2025

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board

We are looking for an enthusiastic, motivated individual with excellent interpersonal and organisational skills, to work as a part of our Medical secretary team within the Trauma and Orthopaedic Department located at County. The post holder is required to provide comprehensive secretarial support, waiting list management and administrative support to medical and nursing staff within a specialty team.

Main duties of the job

You will be required to work as part of a team, as well as being able to use your own initiative and prioritise your workload to meet deadlines. We are looking for someone who is flexible with their working hours.

Candidates should posses a professional attitude to their work and have the ability to work flexibly in an extremely busy environment. You will possess experience of working as a medical secretary demonstrating accuracy and excellent multi-tasking capabilities in all aspects of the workload. You will be required to work as part of a team as well as being able to use your initiative and prioritise your own workload to meet strict deadlines.

You will be responsible for the management of your own workload, working closely with other Medical Secretaries, Consultants and the Management Team.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Rachael Maddock.

Person Specification

Qualifications

• GCSE Grade C or equivalent in Maths and English
• Knowledge of NHS procedures
• Knowledge of Microsoft Applications

Experience

• Minimum two years working in an office environment
• Experience of working within a team
• Previous secretarial experience
• Previous working experience within NHS environment
• Previous experience of dealing with patients or public
• Previous administrative role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust