Medical Resourcing Officer

NHS; Crewe; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Trust in Crewe is seeking a Medical Resourcing Officer to join the Medical Resourcing Team. The role involves supporting clinical divisions with recruitment and temporary staffing activities, ensuring compliance, and delivering excellent customer service. Ideal candidates should possess strong IT skills, excellent organizational abilities, and a focus on customer service. This permanent, full-time position offers a competitive salary and opportunity for a hybrid working pattern once settled in.

Qualifications

• Previous experience in a busy office environment or customer service role.
• Working knowledge of Microsoft Office packages is essential.

Responsibilities

• Oversee day-to-day recruitment activities for medical staff.
• Support clinical managers with creative recruitment methods.
• Manage temporary staffing arrangements and compliance checks.

Skills

Excellent IT skills

Organisational skills

Customer service

Communication skills

Attention to detail

Education

GCSE English (Grade C or above) or equivalent experience

Tools

Microsoft Office

Job description

Job summary

An exciting opportunity has arisen for a new member to join the Medical Resourcing Team at MCHFT.

As a Medical Resourcing Officer you will support our clinical divisions with the recruitment and temporary staffing arrangements of medical staff, providing administrative support and delivering a first‑class customer service.

The role is great for networking and building relationships with different departments. You will work closely with all medical staff, senior managers, HR teams, divisional service teams, executive directors, outside agencies and other Trust staff as necessary to meet service need.

We are looking for an enthusiastic and highly motivated individual to embrace and develop this fast‑paced and interesting role. You must be an effective communicator, possess excellent IT skills (Outlook, MS Teams, Microsoft Word and Excel), have excellent accuracy and attention to detail and be able to organise and prioritise your work.

This role is office based at Infinity House, Crewe and the working hours are Monday to Friday 09.00-17.00. Once you’ve settled in, and "learned the ropes," we can discuss a hybrid working pattern.

The Medical Resourcing Team are friendly and supportive; there is no I in Team! You need a strong work ethic as it is a busy role, however, we will provide you with all the training and support you need to establish yourself in the role.

Main duties of the job

• Look after the day‑to‑day recruitment activity for medical staff within your designated areas, undertake pre‑employment checks for all new starters and ensure the pre‑boarding journey is first‑class, supporting the reduction in time to hire.
• Support clinical managers by exploring new roles, discussing creative recruitment methods and exploring the use of placement agencies to reduce temporary staffing spend and provide stability for the medical workforce in that area.
• Oversee the temporary staffing arrangements, complete compliance checks regularly, support the expansion of our medical bank and contribute to the reduction of agency spend.

Key requirements for a busy role

• Excellent IT skills – we use various systems within the team including Microsoft Office packages and external platforms. Full training will be provided.
• Excellent organisation and prioritisation skills – it is very busy, no day is the same but if you love a varied role this is for you.
• Outstanding customer service – you’ll liaise with internal and external stakeholders daily at all levels of seniority so good communication skills and a professional manner are essential.
• Creativity – we are always looking at new ways to do things and improve our service so ideas are always welcome.

About us

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through our Central Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West place‑based systems. We believe, and it is the cornerstone of our five‑year Trust Strategy, that there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

We welcome all applicants and assess all job applications based on the knowledge, skills and experience needed for the post.

Details

Date posted: 15 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year pro rata

Contract: Permanent

Working pattern: Full‑time

Reference number: 412-CORP-7589925

Job locations

Infinity House, Mallard Way, Crewe, CW1 6ZQ

Job description

Please see the Job Description and Person Specification for the main responsibilities of the vacancy.

Person Specification

Qualifications (Essential)

• GCSE (Grade C or above) English or equivalent experience

Experience (Essential)

• Previous experience working in a busy office environment or customer service role.
• A working knowledge of Microsoft Office packages.

Experience (Desirable)

• Knowledge of Employment Checks Standards and other relevant national guidelines.
• Understanding of employment legislation in relation to recruitment and selection.
• Previous experience working in a recruitment / medical resourcing role.

Skills (Essential)

• Excellent written and oral communication and interpersonal skills to promote a positive impression of the service.
• Excellent organisational skills, methodical and numerate.
• Excellent team‑working skills.
• Accuracy and attention to detail – ability to record data accurately.
• Ability to plan and manage a busy workload.
• Ability to always deal with confidential and sensitive issues with tact and diplomacy.
• Ability to consistently deliver a client‑focussed service, promoting good customer service and effective working relationships.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Mid Cheshire Hospitals NHS Foundation Trust

Infinity House, Mallard Way, Crewe, CW1 6ZQ

Website: https://www.mcht.nhs.uk/