Medical Receptionist Administrator

Primary Care Careers; England; On-site; GBP 18,000 - 22,000; Part time

Job summary

A local healthcare provider is seeking two receptionists/administrators for a part-time role in Rickmansworth. Candidates should be adaptable, organized, and possess excellent communication skills. Responsibilities include greeting patients, managing appointments, and performing back-office administration. Experience in a medical setting is desirable. This role impacts the local community by providing high levels of customer service. Flexibility in scheduling is essential to cover shifts.

Qualifications

• Experience working with the general public, being sensitive and empathic in distressing situations.
• Previous medical or healthcare receptionist experience is desirable.

Responsibilities

• Greeting and directing all patients.
• Answering calls and making appointments.
• Managing registrations and back-office administration.

Skills

Excellent communication skills with a clear and polite telephone manner

Ability to work in a polite, confidential, and discreet manner

Strong IT and administration skills

Medical terminology

Customer service

Tools

EMR Systems

Allscripts

Athenahealth

eClinicalWorks

Insurance Verification

Multi-line Phone Systems

Job description

The Colne Practice in Rickmansworthhas a great opportunity for two receptionists/administrators to join our team on apart-time basis.

We are flexible to how the week is divided between both applicants but hours to be covered are 8am to 6.30pm.

We are open to one working 3 days and the other 2 days or 2.5 days each.

The main responsibilities of the role include:

• Greeting and directing all patients.
• Answering calls.
• Making appointments and dealing with enquiries.
• Dealing with requests for information and referring patients to the correct service.
• Advising patients of practice procedures.
• Registering new patients.
• Back office administration including; scanning coding and managing registrations.

About the Candidate

We are looking for areceptionist to join our busy practiceteam and help make a positive impact on our local community.We would welcome applications from organised adaptable and friendly individuals who are keen to help us provide high levels of customer service and have the following attributes:

• Excellent communication skills with a clear and polite telephone manner;
• Ability to work in a polite confidential and discreet manner respecting patients at all times;
• Experience of working with the general public being sensitive and empathic in distressing situations;
• Confidence to work as part of a team and ability to think on your feet;
• Strong IT and administration skills;
• Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

The Colne Practice is a friendly GP practice with a list size of approximately 10500 patients. Our team comprises 7 GP partners 2 practice nurses 1 HCA 2 clinical pharmacists and reception and admin teams.We have on site staff parking.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Required Experience

Unclear Seniority

Key Skills

• EMR Systems
• Allscripts
• Multi-line Phone Systems
• Customer Service
• Athenahealth
• eClinicalWorks
• Insurance Verification
• Medical office experience
• Medical Terminology
• Front Desk
• Medical Receptionist
• Phone Etiquette

Employment Type: Full-Time

Experience: years

Vacancy: 1