Medical Receptionist / Nurse

Celsus Group; Greater London; On-site; GBP 25,000; Full time

Job summary

A women's healthcare clinic in South West London is seeking a compassionate Medical Receptionist / Nurse to provide excellent patient care in a professional environment. Responsibilities include managing front-of-house services, conducting clinical tasks, and ensuring compliance with standards. Candidates should be NMC-registered Nurses with prior reception experience and strong English communication skills. The role offers benefits including private health insurance and a pension scheme.

Benefits

Auto-enrolment pension scheme

Private health insurance

Opportunities for career development

Qualifications

• Experience as a medical receptionist required.
• Eligible to practice as a nurse in the UK.

Responsibilities

• Provide professional front-of-house service and manage calls.
• Maintain clinic operations and compliance with CQC standards.
• Manage reception duties including appointment bookings and payment processing.
• Conduct clinical tasks such as blood tests and ECGs.

Skills

Strong communication and organisational skills

High standard of customer service

Ability to work independently

Excellent written and spoken English

Education

NMC‑registered Nurse

Job description

Medical Receptionist / Nurse

Location: South West London

Contract: Permanent, Full-Time (Monday–Friday, 09:30–18:30)

Start Date: ASAP

Salary: £25,000 per annum

About the Clinic

We are recruiting on behalf of a well-established private women’s healthcare clinic located in South West London. The clinic is committed to delivering personalised, patient-centred care for women and families. With advanced facilities, modern technology and a multidisciplinary team of leading healthcare professionals, the clinic offers comprehensive services including maternity, gynaecology, pelvic health physiotherapy, menopause care and general practice – all under one roof.

They are now seeking a compassionate, organised, and professional Medical Receptionist / Nurse to join their friendly team.

Key Responsibilities

• Provide a warm, welcoming, and professional front-of-house service, greeting patients and managing incoming calls.
• Maintain smooth day-to-day clinic operations, including opening and closing procedures.
• Deliver exceptional patient service to help foster loyalty and ensure a 5-star experience.
• Manage reception duties: appointment booking, rescheduling, telephone queries, payment processing, and general administrative support.
• Ensure full compliance with clinic policies, protocols, and CQC standards.
• Conduct and record patient assessments accurately, ensuring thorough and precise documentation.
• Perform clinical tasks including blood tests, urine sampling, ECGs, height/weight measurements and body circumference measurements.
• Provide chaperoning for gynaecological examinations and procedures.
• Manage stock levels of medical supplies, consumables, and stationery.
• Handle phlebotomy and specimen processing in line with clinical protocols.

What We’re Looking For

• Strong communication and organisational skills.
• High standard of customer service with a patient‑first mindset.
• Professional, reliable and confident in building rapport with patients.
• Previous experience as a medical receptionist.
• NMC‑registered Nurse, eligible to practice in the UK.
• Ability to work independently in patient care.
• Excellent written and spoken English.

Benefits

• Auto‑enrolment pension scheme
• Private health insurance
• Opportunities for career development

If you're interested, please apply today!