Medical Receptionist & Administrator

Office Angels; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading private healthcare practice is seeking a Medical Receptionist & Administrator in the City of London. This full-time office-based position involves greeting patients, managing reception areas, and assisting with administrative duties. Ideal candidates are cheerful and organized individuals with previous reception experience, particularly in a medical setting. Competitive salary, annual bonus, and 25 days of holiday are offered, alongside an inclusive team environment to promote an exceptional patient experience.

Benefits

Competitive salary

Annual bonus opportunity

25 days of holiday plus bank holiday

Exciting social events and team-building activities

Qualifications

• Experience in a reception or front-of-house role, preferably in a medical environment.
• Proficient in MS Office Suite; practice management software experience is a plus.
• Strong customer service skills with a positive demeanor.

Responsibilities

• Warmly greet patients and manage reception.
• Assist patients with navigating the clinic and addressing their needs.
• Handle invoicing and payment collection after appointments.

Skills

Customer service skills

Organizational skills

Empathy

Discretion

MS Office Suite proficiency

Job description

Medical Receptionist & Administrator

28,000 - 30,000
9am - 6pm, Full Time
Office Based

City of London, Near Liverpool Street Station

Are you a cheerful, organised, and customer‑focused individual looking to take the next step in your career? Join our dynamic healthcare team as a Receptionist & Administrator! We are a leading private women's health practice, dedicated to providing exceptional patient care and personalised healthcare experiences.

Why Work for this Company?

• Competitive salary, dependent on experience.
• Annual bonus opportunity.
• 25 days of holiday plus bank holiday.
• Exciting social events and team‑building activities.

As a key member of our administration team, you will be the first face our patients see! Your role will be vital in ensuring a smooth and welcoming experience for everyone who visits our clinics.

• Warmly greet patients, creating a pleasant atmosphere.
• Manage reception and waiting areas, ensuring cleanliness and organisation.
• Assist patients with navigating the clinic and addressing their needs.
• Handle invoicing and payment collection after appointments.
• Support the administrative team with general duties, including filing and correspondence.

Requirements

• Previous experience in a reception or front‑of‑house role, preferably in a medical environment.
• Proficient in MS Office Suite; experience with practice management software is a plus.
• Strong customer service skills with a positive and friendly demeanour.
• Empathy and a caring attitude, as you will be interacting with patients who may be anxious.
• Discretion and confidentiality when handling sensitive information.

If you are ready to embark on this rewarding journey with us, apply now! Help us make our practice a wonderful place to work and an excellent environment for our patients.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.