Medical Receptionist

Supertemps Limited; Peacehaven; On-site; GBP 10,000 - 40,000; Full time

Job summary

A supportive organisation in Peacehaven is looking for a reception and administration professional to join their team. The role involves acting as the first point of contact for customers, managing queries, and handling appointments efficiently. Candidates should have strong reception experience, proficient IT skills (especially with EMIS), and excellent communication abilities. This temporary position offers 30-35 hours of work per week, starting at £12.89 per hour, with potential for a permanent role.

Qualifications

• Strong reception and administration experience, ideally in a busy environment.
• Confident IT skills and ability to learn new systems quickly.
• Excellent communication and conflict resolution skills.

Responsibilities

• Acting as the first point of contact for customers.
• Managing digital triage queries and supporting patients.
• Handling appointments, orders, and samples efficiently.

Skills

Reception experience

Administration skills

IT skills

Communication skills

Organisational skills

Problem-solving mindset

Tools

EMIS

Microsoft Outlook

Microsoft Teams

Microsoft Calendar

Job description

Overview

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? This role offers the opportunity to bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team.

Responsibilities

• Acting as the first point of contact for customers, providing a warm and professional welcome
• Managing digital triage queries and supporting patients to use new online systems
• Handling enquiries, appointments, orders and samples efficiently and accurately
• Using EMIS or similar clinical software, Microsoft Outlook, Teams and Calendar daily
• Working closely with the administration team and offering support as required
• Maintaining a calm, solution-focused approach and helping resolve issues in a positive manner

To be successful

• Strong reception and administration experience, ideally gained in a busy environment
• Confident IT skills with the ability to pick up systems quickly (EMIS experience highly desirable)
• Excellent communication skills and the ability to deal with conflict calmly and professionally
• A proactive, problem-solving mindset and the ability to bring positivity to challenging situations
• Strong organisational skills and the ability to multitask

Details

This is a temporary role for 2–3 months initially with potential to become permanent. You\'ll be working 30–35 hours per week (full days Monday and Friday 8:30–5:30 with some flexibility, plus one additional full day and one half day), starting on £12.89 per hour, office-based in Conwy, with a start date early January.

If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.