Medical Practice Front Desk & Admin Specialist

York Street Medical Practice; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A medical practice in Cambridge is seeking a dedicated medical receptionist/administrator to join their team. This full-time position involves a variety of responsibilities from answering calls to managing patient records. The ideal candidate will have excellent communication and customer service skills, a can-do attitude, and familiarity with IT systems. Experience in a healthcare setting is preferred. Join this friendly team and contribute to the care of their vibrant patient community.

Benefits

Positive work environment

Opportunities for professional development

Good work-life balance

Qualifications

• Previous experience in public service.
• Demonstrated ability to work with confidential information.
• Experience in an administrative role.

Responsibilities

• Receive and make calls for patient inquiries.
• Assist patients with appointment bookings.
• Process prescriptions and manage patient records.

Skills

Customer service

Communication skills

IT literacy

Clerical skills

Telephony skills

Education

GCSE in English and Maths

Tools

Microsoft Office Suite

Job description

A medical practice in Cambridge is seeking a dedicated medical receptionist/administrator to join their team. This full-time position involves a variety of responsibilities from answering calls to managing patient records. The ideal candidate will have excellent communication and customer service skills, a can-do attitude, and familiarity with IT systems. Experience in a healthcare setting is preferred. Join this friendly team and contribute to the care of their vibrant patient community.