Medical Laboratory Assistant - Pathology Specimen Reception

NSW Health; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent health organization in Tamworth is seeking a Technical Assistant for various laboratory tasks. This role involves handling pathology samples, assisting medical staff, and ensuring high-quality laboratory operations. The ideal candidate will possess strong customer service and problem-solving skills. Full and part-time positions are available, with training provided for career advancement. Eligible candidates may receive additional benefits like allowances and flexible work options.

Benefits

Rural Health Workforce Incentive

Accrued Days Off

Salary packaging options

Corporate wellbeing programs

Learning and development opportunities

Qualifications

• Ability to learn all aspects of the laboratory environment relevant to the position.
• Ability to maintain high quality work output while managing competing priorities.
• Experience in a laboratory environment, effectively communicating with staff.

Responsibilities

• Perform laboratory support and specimen reception services.
• Assist laboratory staff to deliver a patient-focused service.

Skills

Laboratory knowledge

Customer service experience

Problem solving skills

Data entry accuracy

Job description

Overview

Employment Type: Various
Position Classification: Technical Assistant Grade 2
Remuneration: $31.21 - $32.41 per hour plus superannuation
Location: Tamworth
Applications Close: 30 September 2025 - 11:59pm

About the opportunity: Looking to start a rewarding career in the medical field? Have an eye for detail and curiosity about how a pathology lab operates? The heart of our operations is the Specimen Reception department at our Tamworth laboratory. This small but vital team plays a key role in ensuring the smooth running of the entire laboratory. We provide training to get started in this fast-paced and essential role. In this position you will handle pathology samples from across the New England region, enter patient demographics into our system, organise samples for different departments, and ship them to larger labs in Newcastle or Sydney. As the main point of contact for medical staff across the hospital campus, you’ll be central to many vital processes. This is an opportunity to gain valuable experience and set you up for future career advancement in the laboratory field.

What we can offer you

• This position is eligible for a Rural Health Workforce Incentive Scheme allowance of up to $5,000 plus super per annum in addition to award entitlements (full time and part time positions only)
• Accrued Days Off in addition to Annual Leave (full time and part time positions only)
• Generous salary packaging options and other fringe benefits (full time and part time positions only)
• Corporate wellbeing programs, including the Fitness Passport (full time and part time positions only)
• Learning and development opportunities, including in-house training with RTO My Health Learning

What you'll be doing

Perform a range of laboratory support and/or specimen reception services and/or collection services, and provide assistance to laboratory staff, under supervision, to deliver a patient-focused service.

Qualifications and selection criteria

• A working knowledge of, or demonstrated ability to learn, all aspects of the laboratory environment relevant to the Department
• Demonstrated ability to maintain high quality work output while managing competing priorities
• Demonstrated customer service experience and skills, preferably in a laboratory environment, including the ability to communicate effectively with customers, patients and clinical staff
• Demonstrated problem solving and analytical skills with the ability to investigate and resolve general issues within the laboratory environment
• Excellent data entry skills including high attention to detail and data accuracy
• Awareness of legislation, policies and requirements relevant to a laboratory setting

Need more information?

Position Description; applying for this position; for role related queries contact Clinton Berry at [e-mail]

Occupational Health and Safety

This is a Category A position. All Category A applicants must read and understand NSW Health Policy Directive PD2024_015 Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases. All recruits must comply with the policy and provide evidence of specified diseases at their own cost prior to appointment.

New to NSW Health Pathology?

The preferred candidate may be required to undergo a functional assessment prior to appointment.

Working Rights

This position is permanent. To be eligible for permanent appointment, you must have Australian citizenship or permanent Australian residency. Non-citizens or non-permanent residents are eligible only for temporary employment for the duration of their current visa.

Talent Pool

If more than one candidate is suitable, an eligibility list may be created for future permanent, full-time/part-time, temporary or casual vacancies.

Our Commitment to Diversity and Inclusion

NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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