Medical Field Service Supervisor - Lead Tech Team, Irvine

Ernest Gordon Recruitment Limited; Irvine; On-site; GBP 40,000 - 42,000; Full time

Job summary

A leading healthcare solutions provider is seeking an experienced Field Service Supervisor to manage a team of field engineers and oversee operations in Irvine, Scotland. This hands-on role involves driving operational efficiency and ensuring compliance with health & safety standards while expanding service capabilities. Ideal candidates will have a strong background in engineering management, mechanical or electro-mechanical knowledge, and a passion for customer service. Competitive salary and benefits package included.',

Benefits

Pension

Flexitime

Progression

Company Car

Enhanced Holiday Allowance

Free Parking

Qualifications

• Proven experience managing engineering or technical service teams.
• Strong mechanical or electro-mechanical knowledge.

Responsibilities

• Lead and develop a team of field engineers, technicians, and stores staff.
• Oversee service stock, inventory control, and store layout efficiency.
• Manage the mattress hire and servicing operations.
• Provide technical support for field engineers on complex jobs.
• Maintain compliance with H&S and operational standards.
• Monitor KPIs, reporting, and drive continuous improvement.

Skills

Team leadership

Technical support

Mechanical knowledge

Electrical knowledge

Job description

A leading healthcare solutions provider is seeking an experienced Field Service Supervisor to manage a team of field engineers and oversee operations in Irvine, Scotland. This hands-on role involves driving operational efficiency and ensuring compliance with health & safety standards while expanding service capabilities. Ideal candidates will have a strong background in engineering management, mechanical or electro-mechanical knowledge, and a passion for customer service. Competitive salary and benefits package included.',