Mechanical Field Service Engineer

UNITED UTILITIES; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading water service provider in Chester seeks a Mechanical Field Service Engineer responsible for mechanical maintenance and technical support. The role includes diagnosing mechanical faults, completing service documentation, and collaborating with teams to ensure compliance with health and safety regulations. Ideal candidates will have NVQ level 3 qualifications and industry experience, alongside strong communication and organizational skills. A full UK driving license is required. Competitive benefits and annual leave included.

Benefits

26 to 30 days annual leave

Competitive pension scheme

Performance-related bonus scheme

Comprehensive healthcare plan

Gym discounts

EVolve Car Scheme

Employee Assistance Plan

Qualifications

• You must be a time served apprentice or equivalent.
• A full UK driving license is required for the role.
• Industry experience is necessary.
• Ability to work in confined spaces.
• Willing to diversify into specialized areas of maintenance.

Responsibilities

• Deliver planned and reactive maintenance across mechanical assets.
• Diagnose mechanical faults efficiently.
• Install, replace and commission mechanical components.
• Complete service documentation accurately.
• Work collaboratively with multi-disciplinary teams.
• Contribute to continuous improvement of maintenance strategies.
• Manage own workload and travel schedule.

Skills

Mechanical fault diagnosis

Organisational skills

Planning skills

Communication skills

Computer skills

Education

NVQ level 3 or equivalent

Job description

Overview

As Mechanical Field Service Engineer you will be responsible for mechanical maintenance and technical support to the water production team to repair and maintain water assets. You will be working in a fast-paced maintenance environment, providing proactive, planned and reactive support in all aspects of your field of expertise, to ensure compliance with company, statutory and regulatory requirements while minimising environmental impact.

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

Responsibilities

• Deliver planned and reactive maintenance across a range of mechanical assets and equipment, ensuring all works are completed to a high standard and in line with health & safety regulations.
• Diagnose mechanical faults efficiently, identifying root causes and implementing effective solutions to minimise downtime.
• Install, replace and commission mechanical components, ensuring compliance with technical specifications and industry standards.
• Complete service documentation accurately, including job sheets, reports, and parts usage, ensuring clear communication with internal teams and external stakeholders.
• Work collaboratively with multi-disciplinary teams including electrical engineers, site operators, and contractors to ensure seamless service delivery.
• Contribute to continuous improvement by providing feedback on recurring issues, asset condition and maintenance strategies.
• Manage own workload and travel schedule, ensuring timely response to service calls and site visits across designated areas.

Qualifications

• You must be a time served apprentice or equivalent, supported with academic qualifications to a minimum of NVQ level 3.
• A full UK driving license is required for the role
• Industry experience.
• The ability to work in a team but also alone, and sometimes in confined spaces.
• Able and willing to diversify into specialised areas of maintenance, as required, such as chlorine gas systems.
• Diagnostic, organisational, planning, communication and computer skills.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes