Master Technician

Group 1 Automotive; Southend-on-Sea; On-site; GBP 60,000; Full time

Job summary

A leading automotive retailer based in Southend-on-Sea is looking for a Master Technician (Mechanic) to join their team. This role involves performing high-quality vehicle maintenance and repairs while providing excellent customer service. Duties include thorough inspections and technical advice. Ideal candidates will hold a relevant qualification and possess strong problem-solving skills. The company offers a comprehensive benefits package including generous leave, discounts, and a welcoming team environment.

Benefits

33 days of annual leave

Exclusive retail discounts

Company pension scheme

Flexible working options

Dedicated support for wellbeing

Qualifications

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification.
• Strong problem-solving skills to ensure accuracy.
• Must hold a valid UK driving licence.

Responsibilities

• Perform vehicle maintenance and repairs according to standards.
• Conduct thorough vehicle inspections.
• Provide expert technical advice to customers.

Skills

NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification

Understanding of vehicle safety standards

Problem-solving skills

Ability to collaborate in a team

Valid UK driving licence

Job description

Master Technician (Mechanic) – Volkswagen Southend

£60,000 OTE (uncapped earnings)

New Technicians are eligible for welcome bonuses totalling £2,500*

Time to switch up a gear? Be part of something better.

Enjoy support that’s second to none as a Master Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety
• Conduct thorough inspections of vehicle components to assess wear, damage, or required replacements
• Provide expert technical advice to customers when necessary, ensuring clear and professional communication
• Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals
• Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction
• Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification
• Thorough understanding of vehicle safety standards and guidelines
• Strong problem-solving skills, ensuring accuracy in all aspects of work
• Proven ability to meet efficiency targets while maintaining a keen eye for detail
• Ability to collaborate and contribute positively within a team environment
• A current valid MOT licence is advantageous but not essential
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

*Terms & Conditions; £1,000 sign‑on bonus payable after 30 days of employment, a further £500 after 90 days, and a final payment of £1000 after 6 months. Further T&C’s apply.